Ariseus Posted December 20, 2015 Share Posted December 20, 2015 So I just bought my Strafe RGB keyboard browns around a month ago and I keep noticing random keys flickering whenever I use rainbow effects or when I do reactive lighting. I managed to get a footage of the flicker and how the "F" button suddenly turned into yellow along with the ";" button, when the keys are only assigned with red lighting and will turn into blue when pressed. At first, I tried ignoring it but when I saw it happen more frequently than usual, it gave me the feeling that I needed to post this. I don't know if this is considered as an hardware issue or something related to the CUE software. I'm quite concerned about it since I think it's hard to ship it back to your company for RMA or whatever needs to be done since I'm also coming from the Philippines. :sigh!: Here's a photo of it: http://i.imgur.com/z95bsRb.jpg I also uploaded my profile on where the issue(red turning to yellow flickering) occured. I will also upload the footage later since someone is currently using the net, and it will surely make them lag lol.red.mode Link to comment Share on other sites More sharing options...
Jkraghify Posted December 20, 2015 Share Posted December 20, 2015 I've had my STRAFE RGB also flicker different colors. What seems to be the frequency you notice these flickers? I always notice them out of the corner of my eye and they happen at least daily, but I've never been patient enough to look at one occurrence directly. Link to comment Share on other sites More sharing options...
Ariseus Posted December 20, 2015 Author Share Posted December 20, 2015 I usually see it happen at corner of my eye as well, but I managed to see it directly when I finished typing. I caught the flicker to occur on the F button when I press it. After the key fades back to red after reactive lighting, it flickers to yellow for awhile. And after frequent pressing of the F key to make the flicker appear, there was one occurence when it stayed on the color yellow. It only went back to red light after clicking at it again(refer to photo posted earlier) Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted December 21, 2015 Corsair Employees Share Posted December 21, 2015 We are aware of this and we are working on a fix. Corsair will be on a holiday shut down starting this week, but we will be running on limited resources to get the fix out asap. Thank you for understanding Link to comment Share on other sites More sharing options...
Ariseus Posted December 22, 2015 Author Share Posted December 22, 2015 We are aware of this and we are working on a fix. Corsair will be on a holiday shut down starting this week, but we will be running on limited resources to get the fix out asap. Thank you for understanding So does this mean it's a software issue? Thank you for your reply, I really appreciate it! Link to comment Share on other sites More sharing options...
evolad Posted December 22, 2015 Share Posted December 22, 2015 I have this issue..so do a few people here. Hopefully a firmware update will fix this at some point soon! I wouldn't RMA it.. I tried when I first found the problem.. didn't make a difference, the problem is on the new keyboard to! Link to comment Share on other sites More sharing options...
Ariseus Posted December 23, 2015 Author Share Posted December 23, 2015 I have this issue..so do a few people here. Hopefully a firmware update will fix this at some point soon! I wouldn't RMA it.. I tried when I first found the problem.. didn't make a difference, the problem is on the new keyboard to! Okay thanks that's quite a relief! I'm getting uncomfortable to change to those profiles which have frequent color changing effects(rainbow wave, reactive lighting, rain, etc.) because I thought it was the reason of the flickering :\ Can't wait for them to fix this issue. :sigh!: Link to comment Share on other sites More sharing options...
Einulfr Posted May 28, 2016 Share Posted May 28, 2016 Is there a fix for this yet? My Strafe RGB just started doing the same thing after unplugging it and moving my desk during spring cleaning/rearranging. I see the random flashes as well, and my 'G' key turns yellow during transition to white after it's been pressed. It seems to be unable to produce any kind of blue color. Link to comment Share on other sites More sharing options...
Inheritance Posted May 28, 2016 Share Posted May 28, 2016 Is there a fix for this yet? My Strafe RGB just started doing the same thing after unplugging it and moving my desk during spring cleaning/rearranging. I see the random flashes as well, and my 'G' key turns yellow during transition to white after it's been pressed. It seems to be unable to produce any kind of blue color. try reflashing your firmware. Link to comment Share on other sites More sharing options...
Einulfr Posted June 11, 2016 Share Posted June 11, 2016 I've reflashed it a few times, but my G key still cannot generate any shade of blue. I haven't seen any more flickering after reverting to the stock profile though. Link to comment Share on other sites More sharing options...
Inheritance Posted June 11, 2016 Share Posted June 11, 2016 I've reflashed it a few times, but my G key still cannot generate any shade of blue. I haven't seen any more flickering after reverting to the stock profile though. contact Corsair Support and ask for a hard firmware reset Link to comment Share on other sites More sharing options...
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