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Media Keys not working


benjy08

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  • 1 month later...

Hi there,

 

I just got my superb Strafe RGB Silent. Quite happy with it. But i get the same issue. Only Sound mute up and down work. i'm on windows 10 Pro FR client. I already checked the HID service.

The F9 to F12 keys simply won't work. I tried with media player and groove. I just get the sounds commands.

 

Thank you.

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Hi there,

 

I just got ma superb Strafe RGB Silent. Quite happy with it. But i get the same issue. Only Sound mute up and down work. i'm on windows 10 Pro FR client. I already checked the HID service.

The F9 to F12 keys simply won't work. I tried with media player and groove. just sound.

 

Thank you.

 

I doubt this will fix it but try reinstalling CUE

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I did notice something strange.

If i add a mediakey shortcut in the action command to any key it will work. But the FN+Fxx combo will not work except sounds.

It has to be something with the FN function

 

EDIT: uninstalled/reinstalled did not changed anything. Plus my keyboard is not detected a windows startup in CUE. I have to reload CUE to make it appear. Is there any related thing i do not know. I will try to plug it in another USB port.

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Can you try the keyboard on another computer? Do the FN+F9-12 keys work?

Have you tried reflashing the firmware?

Is Windows up to date?

 

My Windows is up to date.

I reinstalled multiple time the firmwar via the CUE.

I did not try to plug it to another computer yet.

 

But i found something new. I completely uninstalled CUE and tried a new install again.

I just plugged in one USB plug (the keyboard logo one) on USB3 and installed CUE. My Media keys work ! But then my passthrough was not working at all. So i ssearch on your forum and read somewhere i had to plug them all anyway. So i plugged in the other one on USB3 too. My passthrough worked but now my FN keys won't..Then, if i unplug the passthrough plug it does not change anything..Media Keys just won't work anymore.

 

What is happening ?

 

Can i plug my keyboard on usb 3 and my passthrough on usb2 ? would it work ? Plus what can i plug on this passthrough ? Is it just like an extension cable or an hub ?

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Ok another round !

 

I Just uninstalled/reinstalled all With all plugs to USB3 from the beginning. And it works !

The first time i reinstalled it my plugs were all plugged to usb2. Plus i did uninstalled with IObit Uninstaller as recommended by Zheren.

 

Let's hope it won't bug anymore.

 

EDIT : Blurp ! it bugged again..BUT i found what is parasiting this..CHROME !

If i do web browsing with it i lost my controls on my music. if i quit chrome they work again. Now i have to found why is it interfering ?

 

EDIT 2 : I found the fix on this post to neutralize chrome: http://forum.corsair.com/v3/showpost.php?p=793677&postcount=22

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