renraku Posted December 17, 2004 Share Posted December 17, 2004 I recently got a new mobo/processor and a twin pack of 512 sticks. Chaintech 7NJL3 board with an AthlonXP 3200+. I first don my antistatic band (nerdy, yes) and install everything to a nonconductive surface to make sure that the board/ram/vid card will play nicely. It does. I install the drives to see if they'll play nicely. They do. I go about installing Windows XP. A reboot or two later, no POST. I reset. Same thing. Reset again, same thing. Fearing the worst, I pop the hood of the processor. Thermal glue is on there just fine, along with the shim. So I put it back on. I popped out both RAM sticks to make sure they were alright. One was ok, and the other had a blown pin. Also, the pin in the slot that was touching the ram was blown. I put the good stick back in, and finished my XP install. I don't know if this was the board's fault, or the RAM's fault. The slot is a little charred where it happened, but otherwise has produced no errors when using another stick of 512 in that slot. The RAM stick, however, smells like pancakes and chlorine, and is hosed. Can I RMA this as a stand-alone unit and have it replaced? Or would I have to send back both chips? Link to comment Share on other sites More sharing options...
Jabberwok Posted December 17, 2004 Share Posted December 17, 2004 Very complete & informative post. But I wonder : I have upgraded PC's with Chaintech mobos for friends & family because of similar problems. Some Chaintech boards toasted because of cheap PSU's... So I ask you, what PSU you got in there? Link to comment Share on other sites More sharing options...
renraku Posted December 17, 2004 Author Share Posted December 17, 2004 I've got an Antec True 480. Rails tested damn near perfectly; well within specs. Link to comment Share on other sites More sharing options...
renraku Posted December 17, 2004 Author Share Posted December 17, 2004 I've got two sticks of 512 in the machine right now. Neither sticks show any errors in Memtest, and both sticks run quite well. One is in the socket that has a burnt pin (yeah, I'm brave). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2004 Corsair Employees Share Posted December 17, 2004 You can try contact cleaner on the socket, that will sometimes clean the pins in the socket. But you need to make sure the cleaner is all dry before you tun it back on! Link to comment Share on other sites More sharing options...
renraku Posted December 17, 2004 Author Share Posted December 17, 2004 I don't think contact cleaner will work. There's no pin there anymore. Its an dentation where there should be a pin. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2004 Corsair Employees Share Posted December 17, 2004 Well then I would RMA the MB! Link to comment Share on other sites More sharing options...
renraku Posted December 17, 2004 Author Share Posted December 17, 2004 Alright, so there's no kind of RAM defect that could cause it to that? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2004 Corsair Employees Share Posted December 17, 2004 Nope, only thing that would cause that is if the module is installed improperly or the pin is bent when you insert the module. If the module is shorted the system should not post! Link to comment Share on other sites More sharing options...
renraku Posted December 17, 2004 Author Share Posted December 17, 2004 Thats what I figured too. I thought some freak accident happened and I put it in backwards or something stupid. I know the place I got it from will just tell me that it was the RAM's fault and won't RMA the board, and I know that you guys are telling me that its the board's fault and won't RMA the RAM. I don't blame anyone for doing that, since its about impossible to determine what caused it. But still. What can I do here? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 18, 2004 Corsair Employees Share Posted December 18, 2004 No other option but to just RMA your MB! This is the only thing that you can do at this point. Link to comment Share on other sites More sharing options...
renraku Posted December 18, 2004 Author Share Posted December 18, 2004 No thanks. Not paying $20 for shipping, and $20 to get it back just so they can say that it was my fault and its not covered. Thanks for your help, though. I'll remember this next time I have to buy RAM. Link to comment Share on other sites More sharing options...
renraku Posted December 19, 2004 Author Share Posted December 19, 2004 Well, the company I bought the mobo from refuses to RMA the board because they said it was the RAM's fault, and they won't take a board back that's damaged by another product. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2004 Corsair Employees Share Posted December 20, 2004 I would contact the MB maker and just submit a RMA directly. But I think your reseller may be miss-informed. Link to comment Share on other sites More sharing options...
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