TheKanMan Posted December 16, 2015 Share Posted December 16, 2015 I've had a lot of issues with this mouse. I bought it new on Amazon and after a week or two it started having problems. It will randomly jump across the screen and then stop tracking. The rest of the buttons will work but I cant mouse the cursor. When I play games I do lift my mouse up a lot and this seems to be part of the issue, but it also will happen when the mouse is completely flat on the mouse pad. Tried uninstalling the drivers and reinstalling them but I think it is just a problem with the mouse itself. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 16, 2015 Corsair Employee Share Posted December 16, 2015 I've had a lot of issues with this mouse. I bought it new on Amazon and after a week or two it started having problems. It will randomly jump across the screen and then stop tracking. The rest of the buttons will work but I cant mouse the cursor. When I play games I do lift my mouse up a lot and this seems to be part of the issue, but it also will happen when the mouse is completely flat on the mouse pad. Tried uninstalling the drivers and reinstalling them but I think it is just a problem with the mouse itself. Have you tried changing the lift height to see if it helps? Do you have the latest FW? Link to comment Share on other sites More sharing options...
TheKanMan Posted December 16, 2015 Author Share Posted December 16, 2015 Have you tried changing the lift height to see if it helps? Do you have the latest FW? I changed the lift height and it still has the same issue. And im pretty sure I have the right firmware Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Henry Posted December 16, 2015 Corsair Employee Share Posted December 16, 2015 I changed the lift height and it still has the same issue. And im pretty sure I have the right firmware It may be a faulty unit then. You can either replace it through a RMA or exchange it out with the reseller, if you are still within their exchange policy. Link to comment Share on other sites More sharing options...
TheKanMan Posted December 16, 2015 Author Share Posted December 16, 2015 It may be a faulty unit then. You can either replace it through a RMA or exchange it out with the reseller, if you are still within their exchange policy. Thank you for your help! Link to comment Share on other sites More sharing options...
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