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H100i gtx fan trouble


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Hello friends, i'm from Argentina.. so my english isn't great.. let me tell you what my problem is.. i recently bought my new rig from diferent resellers in my country, everything is working just fine.. except my h100i gtx.. i did connected the two fans cable to the Y cable from the cooler ( btw..one of them had just 3 pins and the other 4..) and the other one to the cpu fan.. i also plug in the mini usb to the cooler and the usb on the mobo.. problem? only one fan is spinning.. i download corsair link, it shows everything except fan rpm.. it look red with no info. Any Solution/idea? I apologize again for my english..
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