Corsair VOID Carbon Wireless Not being recognized by the system or CUE

[Mazder]

Okay, so randomly tonight ym headset went out, just "died", no sound, still had the sidetone but had not actual sound coming form the system.

 

So I though that was odd so naturally I went to see what the problem was.

So I opened up CUE and found that the headset was in it's stupid "can't detect so you have to reboot" stage, where I can't access profiles or the settings for the device as they're greyed out.

 

So, I reboot.

This doesn't fix it.

 

I try pairing the headset again.

 

This doesn't fix it.

 

I try a new USB port.

The doesn't fix it.

 

So the headset can still be "turned on" as I can hear my previous sidetone setting being on despite no lights being active when I turn it on. But my PC doesn't recognize the device as any sort of sound device in the slightest, as if there are no drivers, except they're there.

 

I have tried everything and I am at my wit's end.

I was recommended this set after the Logitech g930's terrible recharge notification times, but I'd gladly go back to those because that headset at least seemed to work without a massive hassle as if it's not this it's horrible updates making me go back to this state.

 

Does anyone know of a solution to my problem while I wait 2 days for a support ticket?

[IstBarP]

Okay, so randomly tonight ym headset went out, just "died", no sound, still had the sidetone but had not actual sound coming form the system.

 

Does anyone know of a solution to my problem while I wait 2 days for a support ticket?

 

try and see if it's in bootloader mode :):

http://forum.corsair.com/v3/showthread.php?t=152196

 

Otherwise, try other usb ports, try another computer maybe? :): ..

Sounds weird that it just went out all of a sudden and not during something you did :):

 

It does actually pair?..

 

Make sure it's set as default device in windows, since after an update of firmware/software it's not default device anymore :):