Totte Posted December 12, 2015 Share Posted December 12, 2015 After some firmware update my headset keeps shutting off unless I'm playing some kind of media. It takes about 10-20 seconds to start them again and it's REALLY annoying when playing games and what not. Especially when I have to run to the toilet between rounds in whatever game, and I come back and my sound is dead. Why is it doing this? Was this intentional? Can you turn off so it doesn't shut off? Link to comment Share on other sites More sharing options...
bieltann Posted December 12, 2015 Share Posted December 12, 2015 Is the actual headset shutting off? I have a similar problem but it seems that the USB dongle is turning off when the headset turns off and needs to be unplugged and plugged in again.... super annoying! Wish I'd never done the last two updates. Both have caused me issues when I did them. Link to comment Share on other sites More sharing options...
Totte Posted December 12, 2015 Author Share Posted December 12, 2015 Well, I have to hit the start button on the side of the headset to start it again. It's super annoying. Link to comment Share on other sites More sharing options...
Toasted Posted December 13, 2015 Share Posted December 13, 2015 Does it turn off after 10-15 minutes of not playing any audio or does it turn off randomly? Link to comment Share on other sites More sharing options...
Jshantz77 Posted December 13, 2015 Share Posted December 13, 2015 In the CUE try turning off the automatic shutoff. There is a check box under settings, device. Link to comment Share on other sites More sharing options...
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