nealosis Posted December 4, 2015 Share Posted December 4, 2015 I just purchased this mouse last week and the wheel is broken. In Windows 10 when I scroll down with the wheel the cursor jumps to the bottom of the window and scrolling up doesn't work at all. The cursor just jumps all over the screen. After 3 days of struggling with this mouse, I have given up on it and plugged back in my $5 Amazon basics mouse (which has a wheel that actually works). A quick google search seems to reveal that this is a common build quality issue with Corsair mice (for some reason, having only ever used their power supplies and cases, I always equated Corsair with quality). Anyways, I can't stomach paying $80 for a mouse that can't even scroll properly with it's wheel. Can someone here point me to where I get a refund so I can seek out an actual functioning gaming mouse? Link to comment Share on other sites More sharing options...
terabyte Posted December 4, 2015 Share Posted December 4, 2015 Return it to the shop and get it exchanged, you should still have time since you got it only recently. If not you can open a support ticket with Corsair and ask for RMA here: https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
nealosis Posted December 4, 2015 Author Share Posted December 4, 2015 Return it to the shop and get it exchanged, you should still have time since you got it only recently. If not you can open a support ticket with Corsair and ask for RMA here: https://corsair.secure.force.com/ Thanks! I just submitted an RMA. No option for a full refund so hopefully the next one will have a functioning scroll wheel (fingers crossed) Link to comment Share on other sites More sharing options...
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