fearco Posted December 12, 2004 Share Posted December 12, 2004 Ram Guy: I have the Corsair CMX512-C3200C2.5 memory in my system at home and have been having problems with it. Problems like unexplained reboots, game freezes, errors with windows applications followed with memory error read/write reports, etc. DIMM CMX512-3200C2.5 XMS3202v2.2 XMS3200 512MB 400MHz CL2.5 System: MSI KT4 ULTRA ATHLON XP 2.4+, 133MHz FSB AGP Voltage AUTO SPD: Used CL2 and CL2.5 Used 333Mhz and 400Mhz And the other settings: AUTO I got MemTest-86 v3.2 and proceeded to test the Corsair DIMMs in my system. I was surprised to find MemTest86+ showing up more than 300 errors on the DIMM, particulary at 485.1MB and 501.9 MB. I'm sure the DIMM is bad, and would like to RMA them. I bought the DIMM at mwave.com and at present i am living outside the U.S. in Colombia, South America. how can i do the RMA process in this country (Colombia)? Thank you. Link to comment Share on other sites More sharing options...
Wired Posted December 12, 2004 Share Posted December 12, 2004 Do you have the XP 2400+? If so, try setting the memory to 266 Mhz so it will be in sync with the FSB. Link to comment Share on other sites More sharing options...
fearco Posted December 13, 2004 Author Share Posted December 13, 2004 Yes, My Processor is an Athlon Xp 2400+ at 2000Mhz. I already tried these three settings. 266 Mhz - Cas 2 / 2.5 333 mhz - Cas 2 / 2.5 400 Mhz - Cas 2 / 2.5 I used the recommended timing too: 2.5-3-3-6 But the problem still there!. A short brief of my system: Athlon Xp 2400+ at 2000Mhz Msi Kt4 Ultra SR 120gb 7200rpm Maxtor HDD Ati Radeon 8500 128mb. Sound Blaster Audigy Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 14, 2004 Corsair Employees Share Posted December 14, 2004 I would suggest testing the module on another system if you can. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
fearco Posted December 15, 2004 Author Share Posted December 15, 2004 Ram Guy I tested the DIMM on a friend's system as you suggested me, but the problem persists! I think I need to RMA it. Please Tell me if can I send the DIMM to Corsair Memory and they can send me the replace to my address in Colombia, South America ?? Thank You! Link to comment Share on other sites More sharing options...
Wired Posted December 15, 2004 Share Posted December 15, 2004 Barring international shipping laws, shouldn't be a problem. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 15, 2004 Corsair Employees Share Posted December 15, 2004 I would talk to your reseller first, as most off shore resellers will take care of thir own RMA's Link to comment Share on other sites More sharing options...
fearco Posted January 25, 2005 Author Share Posted January 25, 2005 RamGuy: I just received a CMX512-3200 XMS3200v1.2 3.3.3.8 DIMM Module, the replace for my old one CMX512-3200 XMS3200v2.2 but when i installed it in my MB i got a RAM test = 768MB not 512MB and lots (thousands) of errors with MEMTEST+.Is the system configuration wrong?? Is the new DIMM bad?? i used many setting to test the DIMM, here is a description: (Setting from my BIOS -> MB is a MSI KT4-Ultra SR with rev. 1.0 BIOS) Current Host Clock = 133MhzConfigure SDRAM timings by: SPD and UserSDRAM Frequency = Auto, 266MHz, 333Mhz and 400MhzSDRAM CAS# Latency= 2.5 and 3Row Precharge Time= 2TRAS Pulse Width= 6T and AutoRAS to CAS delay= 3T and AutoBank Interleave= 4-WayDDR DQS Input Delay= Auto -> system Default SDRAM Burst Length= 4QW -> system DefaultSDRAM 1t Command= Disabled and EnabledFast Command= Normal -> system default Fast R-2-R Turnaround= Disabled and EnabledAgp Voltage= 2.7V and Auto I installed the DIMM alone, not mixed. Is possible that the DIMM your company sent me don't work with my MB?What is the difference between XMS3200v1.2 and XMS3200v2.2? Thank You! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 26, 2005 Corsair Employees Share Posted January 26, 2005 Are you trying to mix Rev 1.2 and 2.2? If so it may be the older module has an older version of SPD. Please reply to the email you got from ram@corsairmemory.com and let them know you are having trouble and I would suggest you get both modules replaced so they match. But these 2 modules should be based on Winbond Rev C IC's so they should be the same. Link to comment Share on other sites More sharing options...
fearco Posted January 26, 2005 Author Share Posted January 26, 2005 Ram Guy: I only have the XMS3200v1.2 DIMM! The XMS3200v2.2 was the old DIMM I sent to Corsair with the RMA# R66577. I installed the XMS3200v1.2 alone, not mixed. The memory test shows 768MB instead of 512MB (the right size for this DIMM). The settings I used are explained in the previous post. Is this new DIMM Bad? Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 26, 2005 Corsair Employees Share Posted January 26, 2005 That is strange. Can you test the module in another system? And I would ask you call us when you are in front of the system. 888-222-4346 And Dial "2" that will take you right to tech support. Link to comment Share on other sites More sharing options...
fearco Posted January 26, 2005 Author Share Posted January 26, 2005 Ram Guy: I tested the XMS3200v1.2 DIMM in a friend’s system, here is a short brief: Athlon Xp 2800+ FSB 166MhzMsi KT6 Delta512MB MarkVision DDR 333Mhz Memory 80gb 7200rpm Maxtor HDDMSI GeforceMx 5200 128mb.450W PSU * The XMS3200v1.2 DIMM was tested alone, not mixed with other memory. The settings are the same I used in my system. But the problem persists, the Ram Test shows 768MB instead 512MB and Windows XP don’t boot and reset the system continuously. If matters my old DIMM was a XMS3200v2.2 CAS 2.5 and the one your company sent me is CAS 3. I think the DIMM your company sent me is bad!! What do you think? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 27, 2005 Corsair Employees Share Posted January 27, 2005 Lets try replacing your modules directly!Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
fearco Posted January 27, 2005 Author Share Posted January 27, 2005 Ok. I will try this option! Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 27, 2005 Corsair Employees Share Posted January 27, 2005 Please let me know how you make out! Link to comment Share on other sites More sharing options...
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