Anomie Posted December 10, 2004 Share Posted December 10, 2004 I have two sticks of Corsair XMS 3200C2, both are 512mb, and neither will run at their rated speed, together or individually. They were purchased from Newegg in May '03, but when I contacted them they told me I had to go directly to Corsair because it's been over a year. I've tried running them at default settings, underclocked, you name it, but the highest FSB they will POST at is 196. They have been this way since I bought them, but back then I didn't know any better. Anyway, I'd like to exchange them for a pair that runs at the rated speed, or if possible, upgrade to the 'XL' series and pay the difference. Please let me know what I need to do to begin the RMA process. Thanks. Link to comment Share on other sites More sharing options...
CMC_SAVAGE Posted December 10, 2004 Share Posted December 10, 2004 but the highest FSB they will POST at is 196. This is the actual BIOS setting? Could you list your system specs. What are your current timings and dimm voltage. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 10, 2004 Corsair Employees Share Posted December 10, 2004 Yes indeed, and thank you CMC. Can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
Anomie Posted December 17, 2004 Author Share Posted December 17, 2004 Sorry for the long delay in replying, I've been moving. To answer your questions, here are the specs for the two systems I've tried using the RAM in. This is the system it is currently in: Motherboard: Biostar M7NBA NFII (in an IDEQ200N small form factor) Processor: 2400+ Mobile Barton @ 2.00ghz FSB: 168 Multiplier: 12 Vdimm: Default (2.6v I think?) Timings: 2.5/3/3/11 This was the original system I tried it in: Motherboard: DFI Ultra Infinity NFII Processor: unlocked 2500+ Barton (not Mobile) FSB: 196 was the highest it would POST at Multiplier: tried it as low as 9x, but still wouldn't go above 196 FSB Vdimm: Auto Timings: 2.5/3/3/11 I know that the processors are not the problem in either case, as I've tested them both using older Corsair PC3500 with BH-5 chips. With that RAM, in the Biostar I was able to get it to overclock to 2.20ghz (11 x 200 FSB) with no problems, and the DFI system is currently running at 2.31ghz (10.5 x 220 FSB). The only change to either system was when I installed the memory in question, and in both cases it was barely stable at 9 x 196 FSB, and wouldn't even POST at 200 FSB. Raising the Vdimm even .25v makes things even worse, so I left it on "auto" or "default". Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 17, 2004 Corsair Employees Share Posted December 17, 2004 LOL! If you can run these modules on another MB at 220 MHz, then the problem is not the memory! and the DFI system is currently running at 2.31ghz (10.5 x 220 FSB). I would suggest testing then on a system that will run DDR400 natively and see what you get. In other words one that is not over clocking the CPU or MB at DDR400. Link to comment Share on other sites More sharing options...
Anomie Posted December 19, 2004 Author Share Posted December 19, 2004 You totally misunderstood my post. Here it is again with the main points emphasized: ...as I've tested them both using older Corsair PC3500 with BH-5 chips. With that RAM, in the Biostar I was able to get it to overclock to 2.20ghz (11 x 200 FSB) with no problems, and the DFI system is currently running at 2.31ghz (10.5 x 220 FSB). WITH THE BH-5, not the RAM I want to RMA. The only change to either system was when I installed the memory in question, and in both cases it was barely stable at 9 x 196 FSB, and wouldn't even POST at 200 FSB. WITH THE RAM I'D LIKE TO RMA, not the BH-5 With the older BH-5 RAM both systems work fine overclocked. With the RAM I'm asking to RMA neither system will run at the rated FSB UNDERCLOCKED. I don't see how I can make it any more plain and simple. All I'm asking for is a pair of RAM sticks that work at their rated speed. I didn't pay a premium for PC3200XMS memory that will barely run at 196FSB, and I don't find anything humorous about it. If laughing at a long-time customer with a legitimate hardware problem is considered "customer service" at Corsair, I'll be buying other products from now on. Link to comment Share on other sites More sharing options...
Wired Posted December 19, 2004 Share Posted December 19, 2004 The LOL was because of what he misunderstood: that they would run @ 220 but not @ 200. Doesn't quite make sense, now does it? :) Link to comment Share on other sites More sharing options...
Jabberwok Posted December 19, 2004 Share Posted December 19, 2004 Okay... So the two boards you're using are both nForce2 based. Your RAM won't run at 200MHz. First, Check the holographic sticker on your ram : What revision are they? Find a line that starts like "XMS3202v*.*" where the *'s are your actual revision number. Second, Those nForce2 boards are pretty touchy about BIOS settings so you can try the following settings IF you have them inside your bioses : CPU External Freq. (Mhz) - (200Mhz) CPU Frequency Multiple Setting - (Menu) CPU Frequency Multiple - (11.0x) System Performance - (User Defined) CPU Interface - (Optimal) [Greyed Out] Memory Frequency - (100%) Memory Timings - (User Defined) SDRAM Active Precharge Delay - (6) SDRAM RAS to CAS Delay - (3) SDRAM RAS Precharge Delay - (3) SDRAM CAS Latency - (2.5T) FSB Spread Spectrum - (Disabled) AGP Spread Spectrum - (Disabled) CPU Vcore Setting - (Menu) CPU Vcore - (1.650V) Graphics Aperture Size - (256MB) AGP Frequency - (66MHz) System BIOS Cacheable - (Disabled) Video RAM Cacheable - (Disabled) DDR Reference Voltage - (2.7V) AGP VDDQ Voltage - (1.6V) AGP 8x Support - (Enabled) AGP Fast Write Capability - (Enabled) So, be sure to tell us your revision number & to try these settings if you can! Link to comment Share on other sites More sharing options...
Anomie Posted December 19, 2004 Author Share Posted December 19, 2004 The LOL was because of what he misunderstood: that they would run @ 220 but not @ 200. Doesn't quite make sense, now does it? :) If by "they" you mean the memory I'm trying to RMA, then you misunderstand also. The memory I want to exchange WILL NOT run any higher than 196FSB. The memory that WILL run at 220FSB is a completely different set with BH-5 chips on it that I used to test both system's stability WITHOUT the bad memory. I can't believe this is so hard to understand :sigh!: . Jabberwok: One stick is rev. 1.1, the other is rev. 2.2, although I bought them from Newegg in the same week. Otherwise they are the same. I'll try the BIOS settings you posted when I get home from work and post the results. Thanks for the help. Link to comment Share on other sites More sharing options...
Wired Posted December 19, 2004 Share Posted December 19, 2004 If by "they" you mean the memory I'm trying to RMA, then you misunderstand also. The memory I want to exchange WILL NOT run any higher than 196FSB. The memory that WILL run at 220FSB is a completely different set with BH-5 chips on it that I used to test both system's stability WITHOUT the bad memory. I can't believe this is so hard to understand :sigh!: Actually, you misunderstood me. I was just stating what RG misunderstood and why he LOL, because memory hitting 10% above the rated speed but not the rated itself doesn't make sense, hence humorous. I completely understand that the ones that hit 220 are NOT the memory in question and that the ones in question will not hit 200 Mhz by themselves or in pair, and that the motherboard is confirmed to work fine. Also, it is not currently possible to upgrade the memory for a fee directly from Corsair as they do not sell directly to consumers. Link to comment Share on other sites More sharing options...
Anomie Posted December 20, 2004 Author Share Posted December 20, 2004 Also, it is not currently possible to upgrade the memory for a fee directly from Corsair as they do not sell directly to consumers. Ok, thanks for the info on that. I don't really care much about upgrading, I was just checking to see if it was an option. Sorry for the confusion about who is laughing at what, it just sounded like he thought the same memory would run at 220, but not at 200. I agree that THAT wouldn't make sense, but I'm talking about two different sets of RAM here. Link to comment Share on other sites More sharing options...
Wired Posted December 20, 2004 Share Posted December 20, 2004 exactamundo Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2004 Corsair Employees Share Posted December 20, 2004 Please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. Or you can also use the On Line RMA Request Form as well. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it. Link to comment Share on other sites More sharing options...
Anomie Posted December 20, 2004 Author Share Posted December 20, 2004 Done, thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 20, 2004 Corsair Employees Share Posted December 20, 2004 No Problem, please let us know how you make out! Link to comment Share on other sites More sharing options...
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