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bad module need to RMA


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Hi,

 

I just built together a Shuttle SB75G2v2 this weekend with all the components from my older PC i build. When i tried to install XP it gave my Blue screen of death while installing and some memory dump code. Im using Corsair Twinx 3200LL v1.1 (2x512mb) by the way. My friend told me to check the Rams, so I tried to install XP with one 512 stick, then the other 512 stick. One of them is fine and able to install XP with no problems. The other gives me Blue screens still ...even tried running it in a diffrent channel ...no luck. My friend brought me Memtest 1.4 and I tested the good module which proved to be ok. Then tested the bad module which had an ongoing list of errors maked in red.

 

Need to RMA this one asap! Please help!

 

Im currently located in EUrope so how would the RMA work? I bought the Rams in the US though when I was in college.

 

ALso, i heared that the v1.1 of the 3200LL's are out of production, so would i need to send in both modules since I need them to be the same kind of Ram to run DUal channel correctly??

 

appreciate any help.

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  • Corsair Employees
Please try and set the Dim Voltage to 2.75 Volts and then test the modules one at a time with http://www.memtest.org. If you still get errors, please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! But I would suggest you send both modules, as Revision is no longer available.
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  • Corsair Employees
All of our DDR modules are rated up to 2.9 Volts and the Spec calls for 2.65 Volts +- 1.0 Volts, and shuttle tends to under volt the memory. Please try it and see what happens. And for the office in UK please contact your reseller.
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  • 3 weeks later...

Hi RAM GUY!

 

Thanks for the help I apreciate it :D:

 

The Rams work again just like they did before (even a little better). I set the Ram voltage up to 2.75 and everything seems to be stable so far (even at CAS latencies of 2,2,2,5)

 

Is it safe to have the Rams set to 2.75 in longterm actually?

 

If i overclock my CPU, do i have to leave the Rams at 2.75v?

 

thx so much ,

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  • Corsair Employees
Memory will run fairly warm, (105-140 Deg F is common) but they should not be so hot you can’t touch them. In addition, these small systems often times do not have good airflow over the memory. But as long as you are not having any problems I would not bee too concerned.
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