95VTEX Posted December 3, 2004 Share Posted December 3, 2004 Ok I'm pretty new to all this ram talk but I was told to post here with my ram problem. My problem started a few weeks ago with my system rebooting for no reason. It would just shut off and turn on every so often. Quite annoying while working on a school project. I was told to run a ram diagnostics program and I ended up getting many bad sectors popping up. So I just purchased a new matched 512mb pair. and have the bad single 512mb stick out and I havn't had any problems so far. So I can only assume this stick is at fault. I'm would like to know if I could return this stick (and if it is bad) pay extra to get a matched pair back? If not a straight trade in would be nice. the assumed bad stick has all this written on it . CMX15-3200C2, 400Mhz, XMS3202v2.2, 032427, CL2 My motherboard is a ASUS P4G8X Deluxe with a Intel P4 2.4 cpu Graphics Cards. ATI Radeon 9200pci and radeon 9700Pro agp My system is all with defult settings. Any Help would be much appreciated. ~Jeremy Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 6, 2004 Corsair Employees Share Posted December 6, 2004 I am sorry as we do not sell direct, so we would not be able to change to another part#, but we would be happy to replace the module for you. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
95VTEX Posted December 22, 2004 Author Share Posted December 22, 2004 I followed the form in your sig and sent it.. waited over a week and still no conformation. Should I send it again? or does it usually take awhile to get verification? thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 22, 2004 Corsair Employees Share Posted December 22, 2004 You should get a reply with in 24 hours, so yes please send an email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Warranty@corsairmemory.com. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to rma@corsairmemory.com and we will help to resolve it. Link to comment Share on other sites More sharing options...
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