egret85 Posted April 27, 2015 Share Posted April 27, 2015 No, if I lock the computer it shows the profile that is saved to the device memory. UAC causes a change the the first profile in CUE, which is neither the default profile or the profile saved to device memory. Link to comment Share on other sites More sharing options...
Riekopo Posted April 27, 2015 Share Posted April 27, 2015 Hate what, having different logins for the forum and ticket system? If so, it can't be helped. Corsair has one of the worst and least user friendly support websites I've ever seen. It looks like it hasn't been updated in a decade. I have separate logins for the Corsair fourm, Corsair store, and Corsair support website. You can't even change your email on the Corsair support website. There's not even a way to ask a simple question. You're forced to fill in tons of information just to ask a simple question. "It can't be helped" is a pathetic thing to say. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 27, 2015 Administrators Share Posted April 27, 2015 There's not even a way to ask a simple question. You're forced to fill in tons of information just to ask a simple question. "It can't be helped" is a pathetic thing to say.If you need to ask a question, just click on the Ask a Question button. It then asks you for a subject, description, the part number, and to select a problem description. Are you defining that as "tons of information" ? Requesting an RMA is even simpler as it only asks for the product and problem description. "It can't be helped" Why do you think this is "a pathetic thing to say" ? To answer these, please create a new thread in the Forum Rules and General Discussion area so that this thread doesn't get too far off topic, thanks. I'll be happy to answer any questions that I can about our support system, and field suggestions as well. Link to comment Share on other sites More sharing options...
bctrainers Posted April 28, 2015 Share Posted April 28, 2015 Greetings, It would appear with this most recent firmware+software update and with my keyboard in the 16.8m color mode, it has begun to take a life of it's own from the F12, Backspace, backslash, to Right CTRL keys and further on to the right. It also seems to include the F1 to F12 keys on review of the video. I'm not sure that I would consider this 'flickering' like others have reported? This one seems or at least appears to be an issue when key presses are happening on the main QWERTY section of the keyboard, it is causing other sections of the keyboard to have issues. [ame] [/ame] Before this update, I didn't have key segments changing colors/hues on the other side of the keyboard. :( Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted April 28, 2015 Author Corsair Employees Share Posted April 28, 2015 Greetings, It would appear with this most recent firmware+software update and with my keyboard in the 16.8m color mode, it has begun to take a life of it's own from the F12, Backspace, backslash, to Right CTRL keys and further on to the right. It also seems to include the F1 to F12 keys on review of the video. I'm not sure that I would consider this 'flickering' like others have reported? This one seems or at least appears to be an issue when key presses are happening on the main QWERTY section of the keyboard, it is causing other sections of the keyboard to have issues. Before this update, I didn't have key segments changing colors/hues on the other side of the keyboard. :( Is this with 16.8m colors enabled? If so, disable it and it'll revert back to what it was before. Link to comment Share on other sites More sharing options...
fredz19 Posted April 28, 2015 Share Posted April 28, 2015 Corsair, Please add the ability to use any key pressed off the keyboard for profile/mode switching. (e.g. Say the F12 key is set to switch a profile/mode on the Corsair keyboard, and F12 is pressed through any other programmable device it would still switch profiles for you) I know profile/mode switch is accessible via Corsair RGB mouse, but honestly I don't see an RGB mouse that currently would work for what I need. I'd pay Corsair for a mouse that would work, but you don't sell one! I'd love the ability to still be able to switch my profiles/modes via mouse without being locked into the Corsair design on mice. Please! Thanks in advance, Link to comment Share on other sites More sharing options...
Strychn9ne Posted April 29, 2015 Share Posted April 29, 2015 Hey guys, I just installed the new Cue and firmware, and I am pleased to report that my K70 RGB now works perfectly! I can now start Steam and games up with CUE running with no issues. The lock key freezes are gone, and Raptr gaming Evolved plays well nicely with it as well. I've been using the keyboard for a few hours now with no hiccups at all yet. Great job to all who had any involvement with this update! Only one issue surfaced, and that was flickering lights on the 16.8 million color mode. With that off it works as it should. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted April 29, 2015 Author Corsair Employees Share Posted April 29, 2015 Hey guys, I just installed the new Cue and firmware, and I am pleased to report that my K70 RGB now works perfectly! I can now start Steam and games up with CUE running with no issues. The lock key freezes are gone, and Raptr gaming Evolved plays well nicely with it as well. I've been using the keyboard for a few hours now with no hiccups at all yet. Great job to all who had any involvement with this update! Only one issue surfaced, and that was flickering lights on the 16.8 million color mode. With that off it works as it should. Thanks for reporting the great news! Link to comment Share on other sites More sharing options...
zombmaster Posted April 29, 2015 Share Posted April 29, 2015 awesome , no more freezing with steam thanks corsair Link to comment Share on other sites More sharing options...
einzele Posted April 30, 2015 Share Posted April 30, 2015 Thx for the update, im happy to see the 16m colors. But i realized there is a slight difference color to the existing profile between in 16m mode? Also i have a problem if i press alt tab, the pop up menu wont hold and let me choose the window i want to open, instead it automatically choose the first highlighted window. Anyone have this problem? Link to comment Share on other sites More sharing options...
terabyte Posted April 30, 2015 Share Posted April 30, 2015 Thx for the update, im happy to see the 16m colors. But i realized there is a slight difference color to the existing profile between in 16m mode? Also i have a problem if i press alt tab, the pop up menu wont hold and let me choose the window i want to open, instead it automatically choose the first highlighted window. Anyone have this problem? The ALT-TAB issue happens if you are in an application that has a profile on auto-switch available in CUE. Corsair James said they'll look into it for the next release. Link to comment Share on other sites More sharing options...
einzele Posted April 30, 2015 Share Posted April 30, 2015 The ALT-TAB issue happens if you are in an application that has a profile on auto-switch available in CUE. Corsair James said they'll look into it for the next release. ok that explains it. thx! Link to comment Share on other sites More sharing options...
Woofington Posted April 30, 2015 Share Posted April 30, 2015 Glad to see, that despite owning this keyboard for half a year, it still doesn't work as intended. After a random amount of time my keyboard always displays as "Malfunction" under the device tab in CUE and I lose all of my lighting and macro abilities. Is there any expectation to ever have my keyboard, a K65, work? Link to comment Share on other sites More sharing options...
Inheritance Posted April 30, 2015 Share Posted April 30, 2015 Glad to see, that despite owning this keyboard for half a year, it still doesn't work as intended. After a random amount of time my keyboard always displays as "Malfunction" under the device tab in CUE and I lose all of my lighting and macro abilities. Is there any expectation to ever have my keyboard, a K65, work? 1. Reinstall CUE 2. Make sure you have the latest Firmware and Software. 3. Make sure you have everything updated in Windows including the core components. there may be a conflict in your OS with CUE that is causing it to hang. 4.If you have any other macro software, make sure to uninstall those if you're not using them anymore as well as add the software to any anti-virus/anti-spamware white list. Link to comment Share on other sites More sharing options...
Woofington Posted May 1, 2015 Share Posted May 1, 2015 1. Reinstall CUE 2. Make sure you have the latest Firmware and Software. 3. Make sure you have everything updated in Windows including the core components. there may be a conflict in your OS with CUE that is causing it to hang. 4.If you have any other macro software, make sure to uninstall those if you're not using them anymore as well as add the software to any anti-virus/anti-spamware white list. I have done all of these things, the problem still persists. CUE isn't hanging, but if I go to the device tab its firmware and bootloader version are just '?' and the status is 'malfunction'. Obviously I can still type with my keyboard, but all macros and lighting effects are disabled. Link to comment Share on other sites More sharing options...
Inheritance Posted May 1, 2015 Share Posted May 1, 2015 I have done all of these things, the problem still persists. CUE isn't hanging, but if I go to the device tab its firmware and bootloader version are just '?' and the status is 'malfunction'. Obviously I can still type with my keyboard, but all macros and lighting effects are disabled. I would suggest a clean install of windows. It could be a old driver or something else thats conflicting. Link to comment Share on other sites More sharing options...
itsukarine Posted May 2, 2015 Share Posted May 2, 2015 Last update I pointed out how a huge issue was the freezing up, and next update it's fixed. I didn't want to be the guy who just complains and never says thanks or anything, so I wanted to post and say really nice job. I'm glad I stuck with you guys for your competence. The pioneers always win, in the end. Link to comment Share on other sites More sharing options...
Woofington Posted May 2, 2015 Share Posted May 2, 2015 I would suggest a clean install of windows. It could be a old driver or something else thats conflicting. This problem has persisted over two clean installs of windows (I am an OCD clean installer). Link to comment Share on other sites More sharing options...
Flyman Posted May 5, 2015 Share Posted May 5, 2015 Is there any chance we could get an option to enable 16.8m for specific profiles? Seem's like that'd be a decent workaround, as some animated profiles really benefit from the extra colors without introducing flickering. Glad to see how far CUE has come since the first release. Link to comment Share on other sites More sharing options...
Inheritance Posted May 5, 2015 Share Posted May 5, 2015 Is there any chance we could get an option to enable 16.8m for specific profiles? Seem's like that'd be a decent workaround, as some animated profiles really benefit from the extra colors without introducing flickering. Glad to see how far CUE has come since the first release. The idea has been brought up, but there are no plans at this time to implement this, because most people just dont care. Link to comment Share on other sites More sharing options...
Oxides Posted May 7, 2015 Share Posted May 7, 2015 The idea has been brought up, but there are no plans at this time to implement this, because most people just dont care. Would that be cause they aren't affected by the flicker, or just dont use 16M color mode? Link to comment Share on other sites More sharing options...
Inheritance Posted May 7, 2015 Share Posted May 7, 2015 Would that be cause they aren't affected by the flicker, or just dont use 16M color mode? they just dont care about 16 mill colors. Link to comment Share on other sites More sharing options...
bananosten Posted May 7, 2015 Share Posted May 7, 2015 Hello! Thanks for doing an amazing work with this keyboard. I just have one problem wich occured in the latest patch. My caps lock, num lock keys stop working I cant see when caps lock are activated since the lightning wont work. Anyway to fix this? Link to comment Share on other sites More sharing options...
einzele Posted May 27, 2015 Share Posted May 27, 2015 hello guys, has the alt-tab issue for the profiled applications has been resolved? any plan to fix it? Link to comment Share on other sites More sharing options...
terabyte Posted May 27, 2015 Share Posted May 27, 2015 The issue was introduced with the 1.5.108 CUE & 1.20 FW, after that there have been no new updates. So the answer to your question is: no, not yet. Corsair James stated they would look into it so they certainly will fix it, no idea if it will be for the next update and when that update will be out though. Link to comment Share on other sites More sharing options...
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