ChuCho Posted April 27, 2015 Share Posted April 27, 2015 Ok, I just found out why (I think) the keyboard is flickering with the new update. What they did to achieve the 16.8m colors is to change the protocol (not that much tho). What they previously did was sending a 64byte packet 5 times with all the RGB codes. When you select the 16.8m color option in the GUI of corsair it will send 12 packets of 64bytes. They use a bulkmessage to send the 12 packets as fast as posible but the hardware cant really handle that much information at the same time. What i did in my own software is add a really small delay (5 milliseconds) between every 4 packets (so 3x a delay) and that removed the flickering for my software. maybe someone from corsair is reading this and can fix it by just a little software update ;) Here is a screenshot of the simple GUI i made (just for programming profiles when im not at home) http://i.imgur.com/BDYba5V.png Someone give this guy a job at corsair xD hope they hear your wise words... Link to comment Share on other sites More sharing options...
ragedberserker Posted April 27, 2015 Share Posted April 27, 2015 Someone give this guy a job at corsair xD hope they hear your wise words... Corsair James, can you comment on this please? Link to comment Share on other sites More sharing options...
ChuCho Posted April 27, 2015 Share Posted April 27, 2015 Corsair James, can you comment on this please? i was kidding about the job thingy tho xD just wanted to highlight his post because i saw some knowledge right there Link to comment Share on other sites More sharing options...
ragedberserker Posted April 27, 2015 Share Posted April 27, 2015 i was kidding about the job thingy tho xD just wanted to highlight his post because i saw some knowledge right there I was talking about the initial finding about the delays lol, not so much about the job. Link to comment Share on other sites More sharing options...
ChuCho Posted April 27, 2015 Share Posted April 27, 2015 I was talking about the initial finding about the delays lol, not so much about the job. then you should have been quoted his post and not mine :/ But yeah, lets see if them powerful people can do something with that info about the delays :D Link to comment Share on other sites More sharing options...
delslow Posted April 27, 2015 Share Posted April 27, 2015 then you should have been quoted his post and not mine :/ But yeah, lets see if them powerful people can do something with that info about the delays :D Corsair James answered this in another thread. Nope, not related. Flickering is not going away. Link to comment Share on other sites More sharing options...
remilton Posted April 27, 2015 Share Posted April 27, 2015 then you should have been quoted his post and not mine :/ But yeah, lets see if them powerful people can do something with that info about the delays :D Unfortunately, this is the final state for this version of the KB. Link to comment Share on other sites More sharing options...
Jong Posted April 27, 2015 Share Posted April 27, 2015 Unless Corsair actually tried this, I'd say it's worth a go. Doesn't sound it would be hard to patch. Because Jucko clearly thinks it makes a big difference and he's the only one who can see. It could, just could, be that Corsair know that what they are doing is overtaxing the hardware and are just assuming that all of what we see is because of that, when some, even most, could be due to the timing issue Jucko is raising. Link to comment Share on other sites More sharing options...
morris8809 Posted April 27, 2015 Share Posted April 27, 2015 Problem is, corsair isn't going to keep sinking labor into this kB when they are probably making a revision that will work properly. At this point its take the lighting or leave it. If you want good static colors, turn on 16.8m colors. If you want non seizure inducing animations then use 512color mode. If this makes you angry, then speak with your wallet and get your money back. First the k70 had leds going out, now they can't build a rgb kB with proper hardware to do the job. All this after stringing us along for months to end up in no better spot than where we started is unacceptable. I'll be looking elsewhere for my hardware from now on as this will be my last corsair purchase. /rant Link to comment Share on other sites More sharing options...
RusselC Posted April 27, 2015 Share Posted April 27, 2015 Terrible spelling and grammar, but if you can make any sense of that ridiculous comment, you'll find that it's ridiculous. Please stop with this personal vendetta as it's getting very childish. Link to comment Share on other sites More sharing options...
Riekopo Posted April 27, 2015 Share Posted April 27, 2015 Ok, I just found out why (I think) the keyboard is flickering with the new update. What they did to achieve the 16.8m colors is to change the protocol (not that much tho). What they previously did was sending a 64byte packet 5 times with all the RGB codes. When you select the 16.8m color option in the GUI of corsair it will send 12 packets of 64bytes. They use a bulkmessage to send the 12 packets as fast as posible but the hardware cant really handle that much information at the same time. What i did in my own software is add a really small delay (5 milliseconds) between every 4 packets (so 3x a delay) and that removed the flickering for my software. maybe someone from corsair is reading this and can fix it by just a little software update ;) Here is a screenshot of the simple GUI i made (just for programming profiles when im not at home) http://i.imgur.com/BDYba5V.png It sounds to me like you're confirming what Corsair has said. They can eliminate the flickering, but it would affect the performance of the keyboard. That is, introduce 15 miliseconds of delay. Link to comment Share on other sites More sharing options...
PrimE11 Posted April 27, 2015 Share Posted April 27, 2015 It sounds to me like you're confirming what Corsair has said. They can eliminate the flickering, but it would affect the performance of the keyboard. That is, introduce 15 miliseconds of delay. But if you are not gaming and just using the keyboard in a casual way... would 15ms be really that bad if it would mean that we get the full spectrum of colors and effects without any downside like flickering. I personally wouldnt care about a small delay and for gaming I would just use static colors or the 512 color mode, if I want animations. Link to comment Share on other sites More sharing options...
Riekopo Posted April 27, 2015 Share Posted April 27, 2015 But if you are not gaming and just using the keyboard in a casual way... would 15ms be really that bad if it would mean that we get the full spectrum of colors and effects without any downside like flickering. I personally wouldnt care about a small delay and for gaming I would just use static colors or the 512 color mode, if I want animations. Jucko13 seems to think Corsair can "fix" the keyboard. They can't. We can't have it both ways. Either we get good performance and flickering or bad performance and no flickering. They screwed up when they chose the hardware. There's nothing that can be done about it. Link to comment Share on other sites More sharing options...
Proffo Posted April 27, 2015 Share Posted April 27, 2015 Please stop with this personal vendetta as it's getting very childish. There's no personal vendetta. I was simply defending myself against the accusation that I'd posted something ridiculous. Link to comment Share on other sites More sharing options...
morris8809 Posted April 28, 2015 Share Posted April 28, 2015 Not sure if this is possible or not, but is there a way to prioritize the key input over color data? If so, couldn't this keep the input lag down, and help out on the lighting side as well. Just asking as I have no experience on the software side of things. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted April 29, 2015 Author Corsair Employees Share Posted April 29, 2015 Not sure if this is possible or not, but is there a way to prioritize the key input over color data? If so, couldn't this keep the input lag down, and help out on the lighting side as well. Just asking as I have no experience on the software side of things. Unfortunately, the data isn't on a linear scale between input and lighting to increase the performance at a fractional compromise to the other. Link to comment Share on other sites More sharing options...
stevvie Posted May 1, 2015 Share Posted May 1, 2015 I wounder if us Guinea Pigs (sorry beta testers, oops early adopters) will be offered a really good deal on the V2 hardware that corsair are inevitably going to have to release. I'm lucky as I live in the UK I can effectively get my money back at anytime as under the sales of good act I was sold something that wasn't capable of doing what was advertised. It's such a shame as the design and feel of this keyboard is amazing, I'm just so disappointed corsair can no longer deliver what they sold us. I really really hope they learn from this lesson and walk before they can run, as the whole experience of this keyboard has put me off corsair products now and I advise everybody against them too. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted May 1, 2015 Author Corsair Employees Share Posted May 1, 2015 I wounder if us Guinea Pigs (sorry beta testers, oops early adopters) will be offered a really good deal on the V2 hardware that corsair are inevitably going to have to release. I'm lucky as I live in the UK I can effectively get my money back at anytime as under the sales of good act I was sold something that wasn't capable of doing what was advertised. It's such a shame as the design and feel of this keyboard is amazing, I'm just so disappointed corsair can no longer deliver what they sold us. I really really hope they learn from this lesson and walk before they can run, as the whole experience of this keyboard has put me off corsair products now and I advise everybody against them too. You don't have to be in the UK to get a refund. This is open to everyone who has our keyboard that purchased it from an authorized retailer and is in effect until the warranty period ends. Link to comment Share on other sites More sharing options...
Jong Posted May 1, 2015 Share Posted May 1, 2015 I wounder if us Guinea Pigs (sorry beta testers, oops early adopters) will be offered a really good deal on the V2 hardware that corsair are inevitably going to have to release. I'm lucky as I live in the UK I can effectively get my money back at anytime as under the sales of good act I was sold something that wasn't capable of doing what was advertised. It's such a shame as the design and feel of this keyboard is amazing, I'm just so disappointed corsair can no longer deliver what they sold us. I really really hope they learn from this lesson and walk before they can run, as the whole experience of this keyboard has put me off corsair products now and I advise everybody against them too.At the risk of being accused of being a fanboy, I think this is really harsh! This has clearly not been Corsair's greatest moment, but they say the proof of good customer support is what you do when things go wrong, not when all is going swimmingly. Corsair, IMO, have bent over backwards to both come as close as they possibly can to meeting the original design goal AND offer refunds to all who are still not happy. They have also built a superbly engineered keyboard that does it's most important job very well. I would do no more than recommend anyone who must have a high number of colours to give this generation of product a miss - probably from all vendors. Link to comment Share on other sites More sharing options...
Inheritance Posted May 1, 2015 Share Posted May 1, 2015 At the risk of being accused of being a fanboy, I think this is really harsh! This has clearly not been Corsair's greatest moment, but they say the proof of good customer support is what you do when things go wrong, not when all is going swimmingly. Corsair, IMO, have bent over backwards to both come as close as they possibly can to meeting the original design goal AND offer refunds to all who are still not happy. They have also built a superbly engineered keyboard that does it's most important job very well. I would do no more than recommend anyone who must have a high number of colours to give this generation of product a miss - probably from all vendors. If the return numbers are anything to go by its not going to be the end for Corsair, its like a poke to their sales. If anything all it did was delay implementation of other features like LUA. Link to comment Share on other sites More sharing options...
Oxides Posted May 2, 2015 Share Posted May 2, 2015 If the return numbers are anything to go by its not going to be the end for Corsair, its like a poke to their sales. If anything all it did was delay implementation of other features like LUA. You're an employee with access to their return numbers? Link to comment Share on other sites More sharing options...
Proffo Posted May 2, 2015 Share Posted May 2, 2015 If anything all it did was delay implementation of other features like LUA. It (assuming you mean the wait for the 16.8million colour update and resulting flicker) didn't just delay implementation of other features. What it actually did, like it or not, is disappoint some customers (and maybe some prospective customers). It also must have cost Corsair a certain amount of money due to loss of sales and returned keyboards. Link to comment Share on other sites More sharing options...
Pirateguybrush Posted May 2, 2015 Share Posted May 2, 2015 What i did in my own software is add a really small delay (5 milliseconds) between every 4 packets (so 3x a delay) and that removed the flickering for my software. Corsair, can we please get this investigated? I can't imagine a 15ms delay being a big deal in the majority of cases, and if it eliminates (or reduces) the flicker, that would be a big improvement. Link to comment Share on other sites More sharing options...
Inheritance Posted May 2, 2015 Share Posted May 2, 2015 You're an employee with access to their return numbers? Not an employee but Ive been told the numbers, and the number is X It (assuming you mean the wait for the 16.8million colour update and resulting flicker) didn't just delay implementation of other features. What it actually did, like it or not, is disappoint some customers (and maybe some prospective customers). It also must have cost Corsair a certain amount of money due to loss of sales and returned keyboards. Idk about lost sales numbers i dont get told that much. Corsair, can we please get this investigated? I can't imagine a 15ms delay being a big deal in the majority of cases, and if it eliminates (or reduces) the flicker, that would be a big improvement. its been investigated. its not going to work. Link to comment Share on other sites More sharing options...
Riekopo Posted May 3, 2015 Share Posted May 3, 2015 With the new logo fiasco and the RGB keyboard disaster Corsair's reputation has without a doubt taken a hit recently. I'm no longer comfortable buying a Corsair product without reading extensive reviews and I won't be recommending their products to anyone anytime soon. Link to comment Share on other sites More sharing options...
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