rubaiyan Posted November 20, 2004 Share Posted November 20, 2004 This is the 2nd time I discover that my corsair RAM is faulty! I started to notice instability and constant crashes/reboots in my system and I noticed some corruption in some system files. I tested my the RAM with Prime95 and memtest+ (v1.30) and the RAM failed the test after a few minutes. I tested the each RAM module separately, one of them failed after a few test runs while the other module passed 14 hours of testing. System: MotherBoard: Asus P4C800-Deluxe RAM: Corsair 1GB DDR XMS3200LLPT TwinX (2x512MB) CAS2 CPU: Intel P4 3.2 GHz "Northwood" Gfx Card: Hercules ATI 9800 pro 128MB I'm using the recommended settings I got from the RAM Guy's posts on this forum. I have never done any overclocking to my system. Unfortunatly, since I bought this RAM from Overclockers.co.uk more than 12 months ago, they refused to replace it and said I should go back to Corsair directly. Does that mean I have to send it all the way to the US? Doesn't corsair have an office in the UK that can help me resolve this issue? Link to comment Share on other sites More sharing options...
Wired Posted November 20, 2004 Share Posted November 20, 2004 Yes, you would have to RMA it to the USA. Sometimes resellers, once the RMA is approved through Corsair, will help in the RMA process after seeing the RMA # by helping with shipping. Link to comment Share on other sites More sharing options...
rubaiyan Posted November 20, 2004 Author Share Posted November 20, 2004 I forgot to mention, i'm using the latest bios. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2004 Corsair Employees Share Posted November 22, 2004 Please make sure that you have the latest BIOS for your MB and load Setup/optimized default settings, and try the following BIOS settings; TwinX1024 or TwinX512-3200LL Advanced/Jumper Free AI over clocking: Manual CPU Freq: 200 DRAM Clock: 400 MHz Memory or Dim Reference voltage: 2.75 Volts System performance: Auto AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!* Advanced/Chipset Configure Dram timing by SPD: Disabled/User define SDRAM CAS Latency: 2T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 2T SDRAM Active to Precharge Delay (tRAS): 6T SDRAM Burst Length: 8 Performance Acceleration Mode: Enabled USB Legacy Support: Disabled All other settings should be set to default settings! Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure! Link to comment Share on other sites More sharing options...
rubaiyan Posted November 23, 2004 Author Share Posted November 23, 2004 As I said in my previous post. I'm using the settings you just mentioned. And I'm experiencing errors with one of the modules. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2004 Corsair Employees Share Posted November 23, 2004 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
rubaiyan Posted November 24, 2004 Author Share Posted November 24, 2004 I sent the RMA request. Should I return both RAM sticks or just the faulty one? I'm worried that if I send just the faulty one, I'd get a different revision that might not work very well with the old stick. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 24, 2004 Corsair Employees Share Posted November 24, 2004 I would suggest you send the pair if they were purchased as Twinx set! Link to comment Share on other sites More sharing options...
rubaiyan Posted November 29, 2004 Author Share Posted November 29, 2004 I sent the RMA request twice now, once via the web form and (24 hours later) via email. It's been 5 days now and i still haven't received a reply!!! :mad: Link to comment Share on other sites More sharing options...
rubaiyan Posted November 30, 2004 Author Share Posted November 30, 2004 Never mind, I just received it. Link to comment Share on other sites More sharing options...
Wired Posted November 30, 2004 Share Posted November 30, 2004 Holidays tend to slow reponse time down when no one's there for a couple of days to respond :) Link to comment Share on other sites More sharing options...
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