Noiprox Posted November 19, 2004 Share Posted November 19, 2004 I have a bad module in a 1GB TwinX matched pair. Details on the sticker are as follows: TwinX1024-3200LL CMX512-3200LL XMS3205 v1.2 0330008 XMS3200 512MB 400MHz 2326-T1 When I first purchased my RAM I had a pair that gave me blue screens and such and was replaced without a problem. After that I had the odd problem in games with locking and such. This has been a problem for the last year after the pair was replaced. Recently I had the chance to test all my hardware as I work for an OEM system builder and my company let me borrow all the parts I needed to test with. Yesterday I looked here for ideas to fix my problem. I have an Intel Perlk motherboard and have updated the BIOS. I have tested all the settings I have found here that may help with no luck. Today I tested with Memtest and found several errors with my RAM. I have no doubt that the RMA process will be very smooth however I don't know that I would like to continue with this model of RAM. My company has switched to the new Intel 915 and 925 motherboards in all of our new computers and most of our RAM is currently DDR2. All DDR2 in our systems is Corsair and as the manager of the assembly dept. I have had a good look at the changes in stability and the number of bad modules. The Corsair DDR2 seems to be a great improvement over the usual DDR memory I was used to. I would very much like to continue with Corsair memory in my personal computer however I wanted to know if via the RMA process I would be able to exchange this memory for a 1gb kit from your DDR2 line that you find to be an equal replacement? Thanks, -Rob Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 19, 2004 Corsair Employees Share Posted November 19, 2004 We would be more than happy to replace your memory module, but unfortunately we can not replace the LL modules with the DDR2 XMS modules, it has 2 different values. We can only replace the LL module with the same or equivalent value. Anyways enable for us to determnine whether or not you have a bad memory module, can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
Noiprox Posted November 20, 2004 Author Share Posted November 20, 2004 RAM GUY, my setup is as follows: MB Make: Intel MB Model: D865PERLK CPU Speed: 3.0GHz (c model) CPU FSB: 800MHz No CPU or RAM settings changed from Default. SDRAM Frequency = Auto CPC Override = Auto SDRAM Timing Control = Auto SDRAM RAS Act. to Pre. = 6 SDRAM CAS# Latency = 2 SDRAM RAS# to CAS# Delay = 3 SDRAM RAS# Precharge = 2 I have also tested with an Intel D865GBF with the same results and default settings for CPU and RAM. As for the exchange, I would be quite willing to pay the difference to the DDR2 XMS2 1GB kit prior to replacement if it is possible. Thanks, -Rob Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 22, 2004 Corsair Employees Share Posted November 22, 2004 Please make sure you have the latest BIOS installed for your MB and load optimized defaults settings, and try the following BIOS settings: TwinX1024 or TwinX512-3200LL CPU Freq: 200MHz Dim Voltage: 2.7/2.75 Volts DRAM Clock: 400 SDRAM CAS Latency: 2T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 2T SDRAM Active to Precharge Delay (tRAS): 6T CPC Override: Enabled Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure! Link to comment Share on other sites More sharing options...
Noiprox Posted November 22, 2004 Author Share Posted November 22, 2004 All done testing at the recommended settings with the latest BIOS. One module still came back with several errors each pass with Memtest 1.30. Thanks, -Rob Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2004 Corsair Employees Share Posted November 23, 2004 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
Noiprox Posted November 24, 2004 Author Share Posted November 24, 2004 Thank you very much for your quick responses. As for my question about paying the difference to exchange for a DDR2 kit rather than to continue with this line of product? Thanks, -Rob Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 24, 2004 Corsair Employees Share Posted November 24, 2004 Unfortunately I do not think that it will be possible, since first off we do not sell directly, and even our Value Select modules with the same size has a difference on price as well. You can however direct this question to our Customer Service department once you received your RMA number from them. Link to comment Share on other sites More sharing options...
Noiprox Posted November 25, 2004 Author Share Posted November 25, 2004 Thank you for your help, I will continue with the RMA and contact Customer Service as you have recommended. Thanks, -Rob Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 28, 2004 Corsair Employees Share Posted November 28, 2004 N.P. Please let us know how you make out! Link to comment Share on other sites More sharing options...
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