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One stick bad, one stick good?


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I am building a new pc when I tried to install XP pro it stalled just moments into the install at the point which it was trying to load hal.dll. I called Chaintech tech support and he had me try removing one stick of ram and restart. This time it went right through to windows setup no problem. I then switched the sticks as per his instructions and the pc stalled before it got to the boot order. I made several attempts with the exact same results.

Mainboard; Chaintech 9CJS

Ram; Corsair TWINX1024-3200XLPT

CPU; P4 3.0 Ghz 800Mhz FSB 512KB L2-cache

cpu clock; 200mhz

memory frequency; AUTO

DRAM timing; SPD

This seems obvious but I can't return it without going through your tech support first. If you need more info or have other procedures for me to try I would be happy give it a go. Please advise, thanks.

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  • Corsair Employees

Please make sure that you have the latest BIOS for your MB and load Setup/Optimized default settings, and try the following BIOS settings;

TwinX1024 or TwinX512-3200XL

CPU Freq: 200 MHz (800 FSB)

Memory Frequency: 200 MHz (400 FSB)

CPU/DRAM ratio: 1:1

Memory Timing: User Define

SDRAM CAS Latency: 2T

SDRAM RAS to CAS Delay (tRCD): 2T

SDRAM Row Precharge (tRP): 2T

SDRAM Active to Precharge Delay (tRAS): 5T

DDR Reference Voltage: 2.75 Volts

AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!*

All other settings are motherboards defaults

Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure!

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I tried the settings you suggested and nothing changed.

As far as the memtest goes I went to their website and I don't have a clue what they are talking about. There seems to be several downloads but I don't know what the difference is. I'm not a computer whiz or geek all I know is when I put one stick in it starts when I put the other stick in it does not. If you want to explain how the memtest works I would give it a try but all bets are off.

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