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Hi,

I have Corsair TWINX1024-3200LLPT 1GB DDR400 XMS3200 Ultra Low Latency Dual-Channel Memory w/Platinum Heat Spreader Retail. Recently I have had millions of problems with video games, and now even internet explorer. To fix the problem I did a few hundred driver upgrades, a motherboard bios update, and swaping parts from other computers, Changing to win2k from WinXP then back again. Basically any 3D game, and Internet explorer crash me to either desktop or just restart the system. I have tried everything but it keeps happening. Its not a software issue I know that for sure, after all the OS and Driver changes nothing works. Next I assumed perhaps a IRQ conflict, no that came up clean also. I have been at this forever now. When I swaped out the RAM for another computers I didnt have the problem anymore though. I have never used anything except the SPD of the RAM in BIOS, so I think my sticks are bad :(. So i downloaded MemTest-86 v3.2 to test out the RAM. This came up with a million errors (actually like 12K) but its alot. So its my non-expert opinion thats the Sticks are bad. So next i contacted Googlegear (now zipzoomfly.com) since thats who I bought it through. They said since i purchased it in May of 2003 I would have to go through the manufacturer thats you guys to get them RMA'ed. So thats what i'm doing, came to the website and it said i needed to post here. Below is a list of the equipment i use the RAM in:

 

Abit IC7-MAX3 (bios 17 now)

Corsair TWINX1024-3200LLPT 1GB DDR400 XMS3200 (as above)

Windows XP Home Edition

Pentium 4 3.0GHz (1MB Cache-Presscot) Processor

160GB Samsung Serial ATA Hard Drive

Sound Blaster Audigy Sound Card

eVGA GeForceFX 5950 Ultra 256MB Video Card (8X AGP)

Antec 550 Watt (truePower) Power Supply

 

Thats the core parts, although most I pulled out to test too see if they were causing compatiblity probs. But even with just MB, CPU, RAM, Video Card, and Hard Drive I had the same problems. I want this fixed as fast as possible, so please tell me what to do to RAM, and if you could give me a ballpark as too how long the process takes please, thanks.

 

Jason Howell

jasonthebeast@hotmail.com

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I have had millions of problems with video games, and now even internet explorer.

Other than this, your system runs fine?

First, get rid of IE. Worse browser ever. Go

here.

If your problems only happen when you game, then it sounds driver related.

Did you try one stick of RAM at a time?

List your BIOS settings.

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no didnt try 1 at a time, and i wont probably. Since these came as a pair in a retail package I wont seperate them, they either work together or not at all, that way when I RMA they send me 2 that are designed specifically to go together. Any way not a chance of a sound problem since many times i took the Audigy out of the case, hell I took everything out for the most part same prob. But mostly im convinced because when I use Ram from another system I get Zero Problems, and the unbeliveable amount of errors i got when doing a mem test on em (see first post). Mostly im just on here cause i knnow its bad and they wont let me RMA it till the RAM Guy says its ok. So waiting for my RMA permission and then im a fixed guy. Thanks for the input though friend.
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ok I broke down and tested each one individually. Only one seems to be bad of the two. Can i just send in one and still get an identical unit returned to make a perfect Dual Channel again?

 

Anyway if thats possible please just let me have an RMA for just one of the two.

 

Just so you know i did some more testing to make sure it wasnt motherboard related. I tested each one individually in 2 seperate computers and on both the bad module caused crashes, while the good one worked well. I know this is not a dual channel issue with my MB because 2 other dual channel sticks run perfectly in it. And no matter what the bad one always has errors in memtest no matter what computer or what channel or ram socket i put it in.

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  • Corsair Employees

Please put the memory module on slot 1 & 3; make sure that you have the latest BIOS for your MB, and set the following settings on your BIOS;

TwinX512 or TwinX1024-3200LL

Guru Utility/Softmenu Setup

CPU Clock: 200

Memory Clock: 200

CPU/DRAM ratio: 1:1

Spread Spectrum: Enabled

DDR Voltage: 2.7/2.75 Volts

AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!*

Advanced Chipset:

SDRAM Timing setting: Manual/User Define

SDRAM CAS Latency: 2T

SDRAM RAS to CAS Delay (tRCD): 3T

SDRAM Active to Precharge Delay (tRAS): 6T

SDRAM Row Precharge (tRP): 2T

All other settings should be set to default settings!

Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure! if you are still experiencing or found error on either one of the module then I would suggest we get it replaced! Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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