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What do I do if my rma return is stuck in customs


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I am waiting on the rma that corsair is sending me. They mailed my memory out from Taiwan and it is now stuck in customs. I called fed ex and they said they needed paperwork from me, and they will get a hold of me when they find out what that paperwork is. I am confused. I have no paperwork. I hope they don't try to get me to pay anything. Has anyone had this issue before?
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