jesse Posted November 4, 2004 Share Posted November 4, 2004 bought a system over a year ago from TheXsystem.com The ram is Corsair XMS ExtremePC3200 DDR - 512. a month ago I started getting random crashes. they increased, so I switched different parts with a friend, when we switched the ram it crashed his computer. We left it in his computer and I kept his ram. now mine works fine and his crashes. So its safe to assume the ram is broken. how do i get an RMA? Link to comment Share on other sites More sharing options...
Wired Posted November 5, 2004 Share Posted November 5, 2004 What is the exact part # of the memory? What are the CPU / FSB / motherboards of the systems involved? Link to comment Share on other sites More sharing options...
jesse Posted November 6, 2004 Author Share Posted November 6, 2004 im not sure what the part # is so ill write all that i see on the stick. sorry :) CMX512-3200C2 XMS3202v1.2 0220270 im assuming its one of those? i have a P4 2.8/800mhz and an abit IS7 mobo. I chose this ram because it was said to be the very best quality, and so i shelled out the extra cash for it. very unhappy that it broke :[pouts: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 8, 2004 Corsair Employee Share Posted November 8, 2004 Please make sure that you have the latest BIOS for your MB and load Setup/optimized default settings, and try the following BIOS settings; TwinX1024 or TwinX512-3200C2 Softmenu SetUp CPU Freq: 200 DRAM Clock: 400 MHz CPU:DRAM ratio: 1:1 Memory or Dim Reference voltage: 2.75 Volts System performance: Standard AGP Voltage: Default *unless you have ATI (9200 or 9600) or NVIDIA (5200 or 5700) then 1.6 Volts suggested!* Advanced/Chipset Configure Dram timing by SPD: Disabled/User define SDRAM CAS Latency: 2T (2.5T AMD Platform) SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 6T SDRAM Burst Length: 8 All other settings should be set to default settings! Then please test them one at a time with http://www.memtest.org and let’s make sure it's not some other issue! I would run the test for at least 2-3 passes to be sure! Link to comment Share on other sites More sharing options...
jesse Posted November 18, 2004 Author Share Posted November 18, 2004 after continueing to run perfect i switched your ram back into the computer to do these tests. all settings in bios were correct but as i suspected the computer crashed constantly and i was not able to even download the program. its obviously your ram that is the problem here. please send RMA. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 18, 2004 Corsair Employee Share Posted November 18, 2004 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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