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USB polling rate reported in software


TheGainbow

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I have just noticed that in the profiles->performance tab of the k70 RGB software, the usb polling report rate is grayed out and permanently at 125 Hz/8ms, regardless of which position the switch is at. Currently my switch is at 1 and the polling rate is still reported as 8ms in the software. I tried moving the switch to another position and after the keyboard is recognized again the software still reports it as 8ms.

 

Is there a fix for this, is it just a software bug, or is it something else going on?

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  • 1 month later...
usb polling report rate is grayed out and permanently at 125 Hz/8ms

Hi there, I had the exact same issue - a work-around is to;

1) change the switch at the rear of your keyboard (switch four gives 1000Hz @ 1ms)

2) wait for CUE to notice the change, then unplug your keyboard

3) wait for windows to realise the unplugging

4) plug the keyboard back in (if using USB2.0, then plug in the cable with the 2 prong symbol on it first, then the keyboard icon one after 3 seconds. If using USB3.0, just normally plug in the keyboard cable)

5) wait for your computer to notice everything, check in CUE and polling rate should be different.

 

:) Hope it helps

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