DeNeDe Posted September 7, 2014 Share Posted September 7, 2014 Hy there, Today i've put together my new build based on i7-4790k, z97-deluxe, 16gb ddr3 dominator platinum, ax860i psu and samsung 840pro 256gb ssd after finishing it i've entered the bios, changed the settings for sata and boot device. also enabled the xmp profile to run at 1866mhz. i've installed the OS. when i was ready to read my driver dvd, the pc suddenly shutdown now when i want to turn it on it just makes all the vents running, all the lights are on, i have a green light on the psu but then it shuts down. this process takes like 1-2 seconds. i push the button and then turns off. any suggestions!? i did a couple of tests with ram, with no ram, with ssd, with no ssd. with cpu, with no cpu.. and it is the same. turns on and then turns off edit: i just did a self test on the psu and i saw the vent spinning but the light didn't turn on. not green or red. what does this mean ? Link to comment Share on other sites More sharing options...
DeNeDe Posted September 8, 2014 Author Share Posted September 8, 2014 wow.. nobody knows anything? not even staff from ticket support? opened the ticket and no reply there also. great customer support. :) Link to comment Share on other sites More sharing options...
caleb87 Posted September 8, 2014 Share Posted September 8, 2014 Sorry I can't really help, but yeah I hear you on the no help. This forum seems dead. If I were you, I'd get a new PSU and return the old one since it's a new PC. If the same problem, then it's something else. It sucks, but without help and know-how what else can ya do? Link to comment Share on other sites More sharing options...
DeNeDe Posted September 8, 2014 Author Share Posted September 8, 2014 Well in the manual it says if the fan is spinning and the led is not red or green to ask for further information, but nobody answers, so yeah, i think i will return it and think about having other psu from someone else. Link to comment Share on other sites More sharing options...
wytnyt Posted September 8, 2014 Share Posted September 8, 2014 wow.. nobody knows anything? not even staff from ticket support? opened the ticket and no reply there also. great customer support. :) the initial request was made on Sunday when Corsair's closed,please allow @ 24 hours for a response. you can however call and get concerns addressed immediately... Link to comment Share on other sites More sharing options...
DeNeDe Posted September 8, 2014 Author Share Posted September 8, 2014 Good news. its not the PSU, nor the ssd, nor the ram. when the 4790k is connected it doesnt work, when its not connected everything runs as it should. i believe the flashback bios update didn't worked. tommorow will use another 1150 cpu to see if i can get it working and enter the bios. strange thing is that bios flashback should've worked. Link to comment Share on other sites More sharing options...
jameyscott Posted September 9, 2014 Share Posted September 9, 2014 That sucks man. =/ I once had a motherboard fry itself and the CPU with only a slight overclock. Hopefully it's not that bad! Link to comment Share on other sites More sharing options...
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