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H100 - missing parts, no response for ticket


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Hey all,


My H100 is missing one of the standoff screws for mounting to an LGA 2011 socket. It's also missing 2 of the screws that you use when securing the rad to the case.


I submitted a ticket on Tuesday night for the missing parts but have yet to receive a response. Is this typical? I really need to get this thing going before the return periods expire.


FWIW I bought the unit from Fry's, and it wasn't shrink-wrapped. My ticket number is 6519473 if anyone's checking.



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