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Computer restarts when playing intensive games.

SubJectioN

By SubJectioN
in Power Supplies

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SubJectioN

SubJectioN

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Hey guys,

 

I bought an EVGA 780 from Amazon a few months back to add to my build. My build is around 2 years old, no problems at all since around 2 weeks ago.

I play Counter strike quite a lot and recently out of nowhere, my computer just shutdowns like somebody pulled the power, and reboots itself. It only happens during gaming.

The more frequent the occurrence depends on how frequent I play CS:GO. I can play for 4 hours, then it'll shutdown. If I instantly rejoin the game I left, within 5 minutes, it shuts down again.

To me, that sounds thermal but my temperatures are perfect, the circulation of air in my case feels normal, no excessive heat.

 

This is my current build. Power supply is the Corsair TX750M.

 

http://i.gyazo.com/3d0de4b100caa467c02f118ac101f63b.png

 

These are the steps I've taken so far, it's so confusing.

 

• Cleaning my whole computer, PSU, Heat-sinks, all fans.

• Checked temperatures, all very safe, nothing exceeds 65c under stress testing.

• Rolled back to an older stable graphics driver.

• Ran memory tests, all reported no errors.

• Ran Prime95 and FurMark together which resulted in no reboot which is strange, if I had a bad PSU, I was certain this would trigger a shutdown.

• Changed power cables.

• Took the ACX cooler of the 780 and replaced the thermal paste with arctic silver. Improved temperatures though!

 

Can anybody please share some wisdom and recommend anything? I'm running out of ideas. I'm thinking the PSU is the culprit.

 

Thanks. :(

 

Best regards,

SubJectioN.

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wytnyt

wytnyt

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considering its just abruptly shutting down and isn't showing a BSOD i would think its GPU related rather than a PSU.

have you done any tweaking of the GPU settings? ,have you installed the latest drivers as this is very important for these 780's.

there may be others users here that can better assist you but you'll likely get help for this on the EVGA forum.

the biggest issue I had with my 780 was making sure I had current drivers.

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SubJectioN

SubJectioN

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considering its just abruptly shutting down and isn't showing a BSOD i would think its GPU related rather than a PSU.

have you done any tweaking of the GPU settings? ,have you installed the latest drivers as this is very important for these 780's.

there may be others users here that can better assist you but you'll likely get help for this on the EVGA forum.

the biggest issue I had with my 780 was making sure I had current drivers.

 

Thanks for replying.

 

I'm actually speaking to some people on the EVGA forums and they said that if it was the 780, it would BSOD or leave a crash log. They think it's more than likely the PSU failing.

 

The GPU hasn't changed, no adjustments at all.

 

The confusing part is no matter how hard I stress test my system, it doesn't shutdown, but it shuts down on games that are nowhere near as intensive.

 

Regards,

SubJectioN.

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SubJectioN

SubJectioN

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Have you ran a stress test primarily geared towards GPU testing?

a good GPU stress test is more demanding than gaming so this should give you an idea on troubleshooting the problem.

 

Which would you recommend?

 

I've ran Furmark extreme test and Heaven with everything maxed.

 

Thanks.

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SubJectioN

SubJectioN

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Furmark is about as stressful as you can get.,I wish I could help more but Ive had no issues with my 780 other than wrong tweakings which always resulted in a restart without a BSOD.

 

I've just used Heaven by Unigine and it REALLY gets my GPU going. I just ran it for 30 minutes on extreme settings, all my system fans were going strong and my GPU didn't go higher than 70c.

 

I could feel the heat around my machine and yet it didn't reboot. :(

 

I just don't understand how playing Counter strike which literally tickles a 780 can cause this issue.

 

I'm so unhappy right now. ;(

 

These are the logs in my event viewer though, they mean anything? All I can tell is that the system is as confused as I am.

 

http://i.gyazo.com/04f365d35ee53889f8f3b6e02e4a8a18.png

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SubJectioN

SubJectioN

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Quick question: Under advanced system settings, startup and recovery, do you have "automatically restart" unchecked?

 

Yes, I have that unchecked. No blue screens just an instant shutdown during games.

 

I re-ran memtest86 separately on both my 4GB sticks of RAM and after the full 4 passes, no errors.

 

Just can't work this one out. :(

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SubJectioN

SubJectioN

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pc restarts in certain game or all the games? can you name those games. it looks software issue rather then hardware.

also is your system overclocked? cpu,ram,gpu?

 

It's okay, your English is great. :)

 

I have no overclocks, only XMP profile on my memory which I've changed back to normal. No difference.

 

Yes, it seems to only be Counter Strike that I can tell, I'm going to bash Skyrim all night ultra with mods tonight to find out whether it reboots as well.

 

To be honest, it SOUNDS like a software/driver issue with the game but I've rollbacked to previous drivers, reinstalled DirectX and CS:GO, I even ran diagnostics on DirectX and nothing.

 

I've removed all c++ distributables from my machine and reinstalled.

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SubJectioN

SubJectioN

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pc restarts in certain game or all the games? can you name those games. it looks software issue rather then hardware.

also is your system overclocked? cpu,ram,gpu?

 

It's okay, your English is great. :)

 

I have no overclocks, only XMP profile on my memory which I've changed back to normal. No difference.

 

Yes, it seems to only be Counter Strike that I can tell, I'm going to bash Skyrim ultra with mods tonight to find out whether it reboots as well.

 

To be honest, it SOUNDS like a software/driver issue with the game but I've rollbacked to previous drivers, reinstalled DirectX and CS:GO, I even ran diagnostics on DirectX and nothing.

 

I've removed all c++ distributables from my machine and reinstalled.

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