skylaroche Posted August 22, 2014 Share Posted August 22, 2014 I used my M90 for 5-6 months and it works fine but today when I turn on my laptop and it didn't start well.it just show me the black window so I try to restart my laptop 3-4 times and it still didn't work but when I disconnect my M90 from the laptop it start working.When the window start I connect my M90 again but nothing happened.Dont have anything popup no light up at M90 cant find it in device manager.So that's why I need some help Link to comment Share on other sites More sharing options...
Toasted Posted August 23, 2014 Share Posted August 23, 2014 Try the mouse on another computer, is it detected normally? Link to comment Share on other sites More sharing options...
skylaroche Posted August 23, 2014 Author Share Posted August 23, 2014 I try plug in with another 2 laptop but it still not detected.And in the morning I just opened my laptop and it didn't start again so I did the same thing as before plug M90 out of my laptop and it start well. Link to comment Share on other sites More sharing options...
Toasted Posted August 24, 2014 Share Posted August 24, 2014 Request an RMA to replace the mouse, make sure you upload a picture of the invoice as proof of purchase. It seems like the M90 is dead. Link to comment Share on other sites More sharing options...
skylaroche Posted August 24, 2014 Author Share Posted August 24, 2014 I think so it seem like my M90 is dead.Thank you for your help I will try to request an RMA. Link to comment Share on other sites More sharing options...
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