Wi113m Posted August 20, 2014 Share Posted August 20, 2014 for a few days now, my headphones havent been able to turn on, when i press the button, the blue indicator light takes about 2 seconds to turn on, then stays on for another 3 seconds, then turns off again, i have tried to do a connection reset where i press the button on the usb wireless connector, however the light just flashes how its supposed to, but my headphones wont reset the signal, it just does the usual turn on for 3 seconds, then off again.. any thoughts on how i can fix this? Link to comment Share on other sites More sharing options...
Toasted Posted August 20, 2014 Share Posted August 20, 2014 Have you tried turning the headset on with the charging cable connected? Link to comment Share on other sites More sharing options...
Wi113m Posted August 20, 2014 Author Share Posted August 20, 2014 yeah, ive tried turning it on fully charged, tried letting the battery fully run out (left it for a week to drain) and still nothing Link to comment Share on other sites More sharing options...
Toasted Posted August 21, 2014 Share Posted August 21, 2014 If the headset is still in warranty (Two years from purchase date), request an RMA to replace the headset. It seems the headset is faulty if it doesn't want to turn on. Link to comment Share on other sites More sharing options...
Wi113m Posted August 24, 2014 Author Share Posted August 24, 2014 only problem is however... i dont know where the receipt is anymore... which is why i cant return it :/ Link to comment Share on other sites More sharing options...
wytnyt Posted August 24, 2014 Share Posted August 24, 2014 only problem is however... i dont know where the receipt is anymore... which is why i cant return it :/ chances are you can request a receipt copy from where purchased... Link to comment Share on other sites More sharing options...
Wi113m Posted August 24, 2014 Author Share Posted August 24, 2014 chances are you can request a receipt copy from where purchased... it was from a computer convention thing, so doubt ill be seeing the people again for a while Link to comment Share on other sites More sharing options...
wytnyt Posted August 24, 2014 Share Posted August 24, 2014 i see,well id still start a rma and in the comment section explain your situation,they can advise you on your options and such... Link to comment Share on other sites More sharing options...
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