hotroderinn Posted August 20, 2014 Share Posted August 20, 2014 Installed new update, no pump, led or fans connected to the rad show up in link? There was no corsair link installed prior to this install. Running windows 8.1 Only one gpu is showing but i know you are aware of this issue. Regards Same here. Now it's impossible controll anything. I have downgrade the version to the 2.6.xxx. Same problem. Before it run "fine" altough many times if you don't open the progam, the profile wasn't applied. The unit is new. Second replaced for issues. The firmware is the latest. Maybe the latest framework win 8.1 updates are causing the problem? Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 20, 2014 Corsair Employees Share Posted August 20, 2014 H100i is connected to the Commander. I have all motherboard chassis fans and temps, graphics card fan and temp, SSD temp, CPU temp and load, AX760i (also connected) fan and temp. The only component is my H100i. Unplug the Link devices from the Commander and remove it from the motherboard. Connect the H100i to the board with the supplied USB cable and check if it's detected. If so, proceed with connecting the AX760i to the H100i using the Link Digital cable and again, check if Link detects it. Link to comment Share on other sites More sharing options...
Chachus Posted August 20, 2014 Share Posted August 20, 2014 1. Corsair Link RC v2.7.5339 2. Windows 8.1 Pro 64bit 3. My H100I isn't detected by Corsair Link 4. Even if i've disabled in the BIOS the "Usb Legacy Support", as i've a MSI Z87-G45 Motherboard, my H100I ins't detected by the Link software. For the installation i've followed the instructions but nothing. I've tried also to change the value of the device parameter in the system registry, because it worked with the v2.6, but nothing. It's only detected the pumb speed as "motherboard fan" Link to comment Share on other sites More sharing options...
Dave ord Posted August 20, 2014 Share Posted August 20, 2014 I think I will scrap Cosair products in future can't stand the hassle any more. Good money wasted. Any chance of a refund Corsair? Link to comment Share on other sites More sharing options...
hax0rmort Posted August 20, 2014 Share Posted August 20, 2014 1. Link v2.7.5339 2. Windows 8.1 x64 3. H100i Temp and fans not discovered/found. 4. Worked on all previous versions, it even worked for me on the version 2.7 that was released a week back and scraped for this current version. but does NOT work on this current version. Please bring back H100i support! Link to comment Share on other sites More sharing options...
Quindor Posted August 20, 2014 Share Posted August 20, 2014 I'm just going to make new posts about every problem I encounter again. 1. Version: 2.7.5339 2. Windows 8.1 Pro-64 bit 3. When starting automatically with windows, the fans do not auto-adjust until I right click the system tray icon and select "Show CorsairLink". When the application appears then it does auto adjust the fans to quiet down. Link to comment Share on other sites More sharing options...
vexed Posted August 20, 2014 Share Posted August 20, 2014 Does this version work or should i just stick to 2.6 for a while everyones rigs go up in flames :laughing: Link to comment Share on other sites More sharing options...
Draxus Posted August 20, 2014 Share Posted August 20, 2014 1. v2.7.5339 2. Windows 8.1 Pro 64bit 3. h100i is detected but the fans, led and pump don't show any data and I can't control anything. Link to comment Share on other sites More sharing options...
mazey Posted August 21, 2014 Share Posted August 21, 2014 i dont get how this could even be slated as a release candidate when the known problem is detection of h100i fans. which is what most people use it for. Link to comment Share on other sites More sharing options...
wytnyt Posted August 21, 2014 Share Posted August 21, 2014 i dont get how this could even be slated as a release candidate when the known problem is detection of h100i fans. which is what most people use it for. regardless of how many computer configurations corsair tests their software on,the real test is when it gets in the users hands theres going to be problems of all sorts simply because each users configuration is unique,,,only when certain like issues pile up is it considered an issue that needs addressed. considering the # of issues reported thus far,,the software is off to a good start,,except of course those that do have an issue and try their best to make it look like everyone has the problem just as they do... Link to comment Share on other sites More sharing options...
Nitrotoxin Posted August 21, 2014 Share Posted August 21, 2014 1. Version: 2.7.5339 2. Windows 8.1 Pro-64 bit 3. Motherboard: EVGA X79 Dark 4. Nothing wrong it works PERFECTLY!!!! Yeah I can't believe it either... but everything is working flawlessly!!! Thank you Corsair!!!! I was loosing hope... Link to comment Share on other sites More sharing options...
lantis Posted August 21, 2014 Share Posted August 21, 2014 1. Version: 2.7.5339 2. Windows 8.1 Pro-64 bit 3. Motherboard: Gigabyte z87x-ud5h 4. Works perfectly fine as far as i can tell. Link to comment Share on other sites More sharing options...
WizzyThing Posted August 21, 2014 Share Posted August 21, 2014 I don't mean to be a butt or anything but, why do you write bug reports just to state that everything is working? That's kinda pointless and just confusing. Link to comment Share on other sites More sharing options...
lantis Posted August 21, 2014 Share Posted August 21, 2014 only to annoy you Don't you feel that reports of specific hardware setups that work correctly are just as helpful as those that don't? What if someone comes on tomorrow and says that their z87x-ud5h h80i setup doesn't work? Corsair now has reports of it working on someone elses system. Maybe they will contact me for application data to help this guy? Maybe they will offer me a movie contract and i will be the next Bruce Willis. I will give movies an action edge and i will not hire you to be my co-star. Link to comment Share on other sites More sharing options...
MojoVersion8 Posted August 21, 2014 Share Posted August 21, 2014 might be consided risky but you could try deleting the device store in the registry (HKEY_CURRENT_USER > Software > Corsair > CorsairLINK > Devices) when you uninstall the software (so it's completely cleaned out) then resinstall it this worked for me when that happened well this issue happened to me again, where I open the window only to see 0 for everything on my H100i so I could try my fix again, it looks like you don't even need to do this when reinstalling, I just exit the software, do the regedit delete and then start it up again and it's fixed Link to comment Share on other sites More sharing options...
Daveangel Posted August 21, 2014 Share Posted August 21, 2014 just installed 2.7.5339. I cant change fan to pump anymore??? it also wants to upgrade me cooling nodes from 1.2.11 which I suspect means downgrade?? Link to comment Share on other sites More sharing options...
Tech_Greek Posted August 21, 2014 Share Posted August 21, 2014 just installed 2.7.5339. I cant change fan to pump anymore??? it also wants to upgrade me cooling nodes from 1.2.11 which I suspect means downgrade?? Do you want your fans to run at 100% all the time? If it's grouped with the pump it'll run at a ratio to the pump, which should be running at max rpm all the time. Link to comment Share on other sites More sharing options...
Bagpuss Posted August 21, 2014 Share Posted August 21, 2014 1. Version: 2.7.5339 2. Windows 8.1 Pro-64 bit 3. Motherboard: Asus Z97 Deluxe Several problems with this release: - H100i fans not detected. - AX860i still not detected, even though v2.5_5145 does show it. Definitely a software issue, which I've reported several times to technical support. - Main CorsairLink window no longer opens when you start application or when you select "Show CorsairLink" from system tray. This release is a definite backward step. I just don't understand how fixing these issues can be so hard. Has me wishing I'd never bought the AX860i or the H100i. Please, please get this fixed! For now, I'm going back to letting the motherboard control the fans. At least that works, and can be configured from the BIOS. Link to comment Share on other sites More sharing options...
Nitrotoxin Posted August 21, 2014 Share Posted August 21, 2014 1. Version: 2.7.5339 2. Windows 8.1 Pro-64 bit 3. Motherboard: Asus Z97 Deluxe Several problems with this release: - H100i fans not detected. - AX860i still not detected, even though v2.5_5145 does show it. Definitely a software issue, which I've reported several times to technical support. - Main CorsairLink window no longer opens when you start application or when you select "Show CorsairLink" from system tray. This release is a definite backward step. I just don't understand how fixing these issues can be so hard. Has me wishing I'd never bought the AX860i or the H100i. Please, please get this fixed! For now, I'm going back to letting the motherboard control the fans. At least that works, and can be configured from the BIOS. Did you remove the corsair folder from %appdata% ? Did you remove corsair entries from the registry? Link to comment Share on other sites More sharing options...
wytnyt Posted August 21, 2014 Share Posted August 21, 2014 just installed 2.7.5339. I cant change fan to pump anymore??? explain exactly what you mean so were on the same page these hydros are designed to have the temp of the water controlled by using the water trigger h100i temp. when you begin a load on the computer the cpu obviously builds heat and the water passes over it and lends a cooling effect.you can use the h100i temp to spin up the fans at what ever temp of the water you want i usually raise my fans @30% once the water temp raises @ 3 degrees above idle not knowing the amount of heat you'll produce,its best to try different temp/fan points and you'll get your max cooling ability of your system.there's not much point maxing your fans at first load as your water will still be cool till it begins to saturate which is what needs to be regulated... Link to comment Share on other sites More sharing options...
CircuitWizardry Posted August 22, 2014 Share Posted August 22, 2014 I don't mean to be a butt or anything but, why do you write bug reports just to state that everything is working? That's kinda pointless and just confusing. Actually, I'd love to see a list of hardware that Corsair has tested products on, with a list of what does and doesn't work. Judging from the forum, they have issues with many pretty mainstream motherboards and video card setups, many with only one Corsair Link device in the loop. I don't see how this can be a big part of your business, and a main selling point for your most expensive water coolers, power supplies, and fans, and then have this be such a huge science experiment for so many users. If they have tested, letting us know what works would help greatly in the troubleshooting process. Link to comment Share on other sites More sharing options...
wytnyt Posted August 22, 2014 Share Posted August 22, 2014 Actually, I'd love to see a list of hardware that Corsair has tested products on, with a list of what does and doesn't work. Judging from the forum, they have issues with many pretty mainstream motherboards and video card setups, many with only one Corsair Link device in the loop. I don't see how this can be a big part of your business, and a main selling point for your most expensive water coolers, power supplies, and fans, and then have this be such a huge science experiment for so many users. If they have tested, letting us know what works would help greatly in the troubleshooting process. while that would give us a vague idea of working components,once but one item was installed it would make such a test scheme ineffective. this is what i think most companies face,they test their products but its virtually impossible to know exactly what software or hardware will be added and used by the user...,even something as a usb device can change things dramatically. one comes to mind is my landseair gps tracker as long as i connect it after windows is booted,all is ok but if its connected upon boot,my computer will lock up forcing a dirty shutdown but the real kicker is,the power button will not work at all,till i unplug the power and wait @ 15 minutes... Link to comment Share on other sites More sharing options...
MojoVersion8 Posted August 22, 2014 Share Posted August 22, 2014 explain exactly what you mean so were on the same page these hydros are designed to have the temp of the water controlled by using the water trigger h100i temp. when you begin a load on the computer the cpu obviously builds heat and the water passes over it and lends a cooling effect.you can use the h100i temp to spin up the fans at what ever temp of the water you want i usually raise my fans @30% once the water temp raises @ 3 degrees above idle not knowing the amount of heat you'll produce,its best to try different temp/fan points and you'll get your max cooling ability of your system.there's not much point maxing your fans at first load as your water will still be cool till it begins to saturate which is what needs to be regulated... actually I think this is just the same thing I was asking about can't change "device type" between fan and pump which you could in older versions, mostly cosmetic though Link to comment Share on other sites More sharing options...
wytnyt Posted August 22, 2014 Share Posted August 22, 2014 actually I think this is just the same thing I was asking about can't change "device type" between fan and pump which you could in older versions, mostly cosmetic though actually theres no reason to be able to configure the pump as its a set speed.,,, you are able to configure other items such as the fans ,thermals,ect...,,right? Link to comment Share on other sites More sharing options...
kfiddler Posted August 22, 2014 Share Posted August 22, 2014 Hi, I have the H80i and purchased the additional kit with cables so I can plug in two more fans into the pump head. After upgrading to this software no fans would show up. I tried unplugging the usb from the pump head and they still did not show up. I reinstalled the link software and tried various things nothing worked. I ended up unplugging the usb cable from the motherboard and plugged it into and another usb connection on motherboard and started up the machine and everything is now working great so far. Link to comment Share on other sites More sharing options...
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