mat165 Posted August 13, 2014 Share Posted August 13, 2014 Hi All, New to all this high end pc stuff and recently built a machine installed everything ok but the corsair link is not showing my H100 water cooler. I have a friend who has exact same system and has no problem at all. Im running win 8.1 64bit. Any help would be appreciated. :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 13, 2014 Corsair Employees Share Posted August 13, 2014 Just to be certain, you have the H100 (CWCH100), correct? Which version of Link are you using? Link to comment Share on other sites More sharing options...
mat165 Posted August 13, 2014 Author Share Posted August 13, 2014 I have the CW-9060009-WW H100i Extreme Performance CPU Cooler and running 2.6.5214 Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 13, 2014 Corsair Employees Share Posted August 13, 2014 Plug the header cable into an different USB 2.0 header. If that doesn't work, plug the pump to an external USB port using a mini USB-B to USB-A cable. If you have a Z87 board, you may need to disable "Legacy USB support" in your BIOS. Link to comment Share on other sites More sharing options...
mat165 Posted August 13, 2014 Author Share Posted August 13, 2014 Tried both but no difference , Fans are running and corsair logo illuminated and fans rev up when playing a game but just not showing in corsair link. Motherboard is Z97X-UD3H Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 13, 2014 Corsair Employees Share Posted August 13, 2014 Try 2.5.5145: - Uninstall the Corsair Link software through Windows Control Panel - Go to file explorer, enable "Show hidden files, folder and drives" - Delete the following directory: C:\Users\"System name"\AppData\Roaming\Corsair - Restart your system - Install the Corsair Link software http://www.corsair.com/~/media/Corsair/download-files/drivers/link/Corsair-Link-Installer-RC-v2_5_5145.exe Link to comment Share on other sites More sharing options...
mat165 Posted August 13, 2014 Author Share Posted August 13, 2014 Thanks, Seems to have done the trick. Link to comment Share on other sites More sharing options...
malkie0831 Posted August 15, 2014 Share Posted August 15, 2014 Try 2.5.5145: - Uninstall the Corsair Link software through Windows Control Panel - Go to file explorer, enable "Show hidden files, folder and drives" - Delete the following directory: C:\Users\"System name"\AppData\Roaming\Corsair - Restart your system - Install the Corsair Link software http://www.corsair.com/~/media/Corsair/download-files/drivers/link/Corsair-Link-Installer-RC-v2_5_5145.exe Exactly what I had to do on my Z97X-UD5H. It also preferred to work connected to an external USB3 port for some reason, now working using an internal USB2 one as well. Link to comment Share on other sites More sharing options...
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