Speed Posted July 31, 2014 Share Posted July 31, 2014 Tried to request an RMA yesterday afternoon and the system kept erroring: "Please Choose Part Number"; when the part number had been entered. Tried multiple times with different numbers, as there were two products. A very helpful CS Representative on the phone said to click the magnifying glass icon a second time after entering the number. No difference. This was with FF. Tried also with IE. Couldn't login, so don't know if it would have worked. We handled the RMA over the phone. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted July 31, 2014 Administrators Share Posted July 31, 2014 It works just fine. Just tested it in multiple browsers. When you hit the magnifying glass, a search window pops up. When you enter in the part number there as a search, a result comes up. Click that and you're good to go. The part number selection process is being worked on to make it easier. Link to comment Share on other sites More sharing options...
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