wytnyt Posted August 12, 2014 Share Posted August 12, 2014 im curious as to why they made the fan channels voltage controlled and not pwm,,,perhaps they were thinking with the cooling node we could have both Link to comment Share on other sites More sharing options...
SpDFrek Posted August 12, 2014 Share Posted August 12, 2014 The fan ports will do both, voltage and PWM. A PWM fan controller has its disadvantages when trying to control a 3 pin fan. The PWM signal output to a PWM fan works great and is still part of the Mini, it just goes to voltage control for the 3 pin fans so that even fans with less than stellar motors can be controlled consistently. Link to comment Share on other sites More sharing options...
LeRoy3rd Posted August 12, 2014 Share Posted August 12, 2014 If I'm way out of line here, I hope some other forum members will let me know, alternately, if you feel similarly, I hope you'll show your agreement. We were told that the Link Commander Mini would be released August 11, 2014 (Monday, yesterday). It didn't. Now, I've halted finishing my new compy build while I wait for this device as there's no reason to finish cable routing until it gets here. The 11th came and went, and the product is nowhere to be found. I was up at midnight on the 11th refreshing the website and searching through online retailers in hopes of purchasing the newest make-my-cooling-easier-doo-dad. No luck. That's OK, I didnt expect it to be available AT midnight, just wanted to check on the off-chance that it was (didn't want them to sell out while I was asleep!). All day Monday I did the same refresh/check other retailers dance. Nothing. I posted here asking about it. Nothing. I posted to Corsair's page on Facebook. Nothing. While I am frustrated that the Commander Mini didn't come out on Monday, that's not what angers me. I understand that hardware ship dates can slip and deadlines can be missed. What ENRAGES me is the information blackout. You told your customers that a product was going to be available to purchase on a certain day, and it wasn't. Fine. But don't leave us to spend all day trying to find it. Own up to it. I LOVE a company that communicates well with it's customers (me). Certainly the decision to not release the Mini didn't come Monday morning, why didn't you let us know? If you'd come out on Friday (or even MONDAY) and said: "We're sorry, but due to a problem found when testing the new hardware, it won't be available on Monday August 11 as expected. We're sorry for the delay and we'll keep you updated on our progress toward allowing you to throw your money at us. Please don't spend all day trying to find and purchase our new whiz-bang device, go outside, see some friends." This is acceptable, and while it would sadden me, it wouldn't make me want to find a different company to do business with... You DO know that there are PLENTY of alternatives to the Corsair brand, right? Anyway, to recap: Giving your customers the silent treatment and effectively staging an "information blackout" is HORRIBLE customer service, and it enrages us. Don't do that... -LeRoy3rd Link to comment Share on other sites More sharing options...
wytnyt Posted August 12, 2014 Share Posted August 12, 2014 The fan ports will do both, voltage and PWM. A PWM fan controller has its disadvantages when trying to control a 3 pin fan. The PWM signal output to a PWM fan works great and is still part of the Mini, it just goes to voltage control for the 3 pin fans so that even fans with less than stellar motors can be controlled consistently. not according to a review,says its voltage control and the cooling node supplyed the pwm Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 12, 2014 Author Corsair Employees Share Posted August 12, 2014 I had updated my original post to reflect the information regarding version 2.7. August 11 was supposed to be the release date but due to the fan control issue that has been reported with 2.7.5332, we have to re-evaluate the software build. If you recall, version 2.7 is required for the new Commander Mini. By the way, I did say "should be released', not "will be released". Up to this point, that ETA was tentative and is subject to change. Trust me, I'm just as excited as you are for the release of 2.7 and Commander Mini. Link to comment Share on other sites More sharing options...
wytnyt Posted August 12, 2014 Share Posted August 12, 2014 yes we know,,its ESTIMATED time of arrival im just interested in the price to see how many ot hours i will need.:D: Link to comment Share on other sites More sharing options...
LeRoy3rd Posted August 12, 2014 Share Posted August 12, 2014 By the way, I did say "should be released', not "will be released". Up to this point, that ETA was tentative and is subject to change. Trust me, I'm just as excited as you are for the release of 2.7 and Commander Mini. It should be noted that we were all going off of the quote from Facebook: "Corsair James This will be available on our webstore on 8/11." "Will" is much more definitive than "should". Either way, even if you post a "should", "might be", or "we hope", it's still common courtesy (not to mention good manners) to let your customers know that there's been a change. It shows respect and good will. -LeRoy3rd Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 12, 2014 Author Corsair Employees Share Posted August 12, 2014 You're right. My apologies. :!oops: Thank you, internet dad. Link to comment Share on other sites More sharing options...
LeRoy3rd Posted August 12, 2014 Share Posted August 12, 2014 You're right. My apologies. :!oops: Thank you, internet dad. :laughcry: Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted August 12, 2014 Corsair Employees Share Posted August 12, 2014 It should be noted that we were all going off of the quote from Facebook: "Corsair James This will be available on our webstore on 8/11." "Will" is much more definitive than "should". Either way, even if you post a "should", "might be", or "we hope", it's still common courtesy (not to mention good manners) to let your customers know that there's been a change. It shows respect and good will. -LeRoy3rd Hi LeRoy3rd, The date of 8/11 has been slightly delayed. While we were scheduled to go live on this date, we decided at the very last minute to push back the release date until last minute kinks with the software were resolved. While it is an unfortunate delay, we felt it would not be fair to those who purchase the unit and not have it work as we would intend to. Please stay tuned as we'll make it public once the Mini is available. Thanks. Link to comment Share on other sites More sharing options...
LeRoy3rd Posted August 12, 2014 Share Posted August 12, 2014 Thanks for the update. Please don't let my irritation at silence dissuade you from posting dates in the future. We (your customers) love to know what's coming down the line, and we love dates (even tentative dates), so, please, keep communicating, just let us know when the plans change so we can adjust accordingly. We'd do the same for you. :-) -LeRoy3rd Link to comment Share on other sites More sharing options...
SpDFrek Posted August 13, 2014 Share Posted August 13, 2014 not according to a review,says its voltage control and the cooling node supplyed the pwm I think we might be talking about different things. I was referring to the ports on the Commander Mini. The Cooling Node and H80i/H100i use a different method of fan control than the Mini and they are PWM only controlled with no voltage adjustment. I have not seen any reviews of the Commander Mini so information any review site posts might not be entirely accurate at this point. If you have a link to that review I would like to see it. Link to comment Share on other sites More sharing options...
wytnyt Posted August 13, 2014 Share Posted August 13, 2014 the mini has voltage control,,to get pwm control the node is needed the mini may be both voltage and pwm but its alluding ill locate the blog... http://www.corsair.com/en-us/blog/2014/july/cl_commander_mini Link to comment Share on other sites More sharing options...
SpDFrek Posted August 13, 2014 Share Posted August 13, 2014 the mini has voltage control,,to get pwm control the node is needed the mini may be both voltage and pwm but its alluding ill locate the blog... http://www.corsair.com/en-us/blog/2014/july/cl_commander_mini Yeah, that's not entirely clear and does not spell it out very well. I am sure Corsair will clarify that shortly. Thank you for the link. Link to comment Share on other sites More sharing options...
thenosbod Posted August 13, 2014 Share Posted August 13, 2014 nah,,end of this month;): which month would that be??? :D::D::biggrin::evil: Link to comment Share on other sites More sharing options...
wytnyt Posted August 13, 2014 Share Posted August 13, 2014 which month would that be??? :D::D::biggrin::evil: it was by the end of this month... Link to comment Share on other sites More sharing options...
MojoVersion8 Posted August 14, 2014 Share Posted August 14, 2014 which will come out first? the Commander Mini or the Moto 360? Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 14, 2014 Author Corsair Employees Share Posted August 14, 2014 Definitely before Half Life 3.... :nodding: Link to comment Share on other sites More sharing options...
wytnyt Posted August 14, 2014 Share Posted August 14, 2014 Definitely before Half Life 3.... :nodding: will it be before pro dragum of darker night? Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 14, 2014 Author Corsair Employees Share Posted August 14, 2014 :confused: Link to comment Share on other sites More sharing options...
wytnyt Posted August 14, 2014 Share Posted August 14, 2014 :confused: ehh? well ill give you the lowdown on pro dragum if you give me the lowdown on the mini :sunglasse:rofl: Link to comment Share on other sites More sharing options...
Doridian Posted August 14, 2014 Share Posted August 14, 2014 I hope it releases soon. I have a quite big bulk of things I wanna order from Corsair directly (since no retail, even online, has it) but the shipping costs are quite high so I wanna order all at once. Just waiting on the darned Commander (Mini) >.< Link to comment Share on other sites More sharing options...
Tech_Greek Posted August 15, 2014 Share Posted August 15, 2014 Hi LeRoy3rd, The date of 8/11 has been slightly delayed. While we were scheduled to go live on this date, we decided at the very last minute to push back the release date until last minute kinks with the software were resolved. While it is an unfortunate delay, we felt it would not be fair to those who purchase the unit and not have it work as we would intend to. Please stay tuned as we'll make it public once the Mini is available. Thanks. That was a smart decision - the software isn't ready yet in the current state. Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted August 18, 2014 Author Corsair Employees Share Posted August 18, 2014 FYI, version 2.7.5339 has been released and available for download and the Commander Mini now has an official product page. Not yet available for purchase, though. :[pouts: Link to comment Share on other sites More sharing options...
wytnyt Posted August 18, 2014 Share Posted August 18, 2014 Not yet available for purchase, though. :[pouts: yeah well,,like usual,i know the -exact- date when itll be released and that is the day after i get my original LC up and running:D: i just cut the last panel today,,cut out my led holes and will weld it all up tomorrow and being painted this weekend so according to my luck,,,you guys will have your mini soon:D: which brings up a question hooded and I had--will the fan ports on the mini be both voltage and pwm controllable?,,,thx Link to comment Share on other sites More sharing options...
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