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Order still on hold after five days. UK customer.


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Order #1400100518 (placed on 24 July 2014 08:04:17 PDT)

 

I have no idea how to place a ticket as the items part number is repeatedly ignored when placing the ticket. Just repeatedly get a request for the part number !!!! I live in the UK and cannot find a UK call number. How the hell does anyone outside the US contact Corsair. I paid £16 up front via PP for Eight screws !!! Now as far as I can see I have to pay for a long distance call to check what is going on with my order :mad: Very disappointed in Corsairs lack of customer care.

 

Regards.

 

fubar2niner

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You can all the US number with Skype and it'll be free. Having said that I talked to CS and the hold was released.

 

@Technobeard

 

Many thanks for the quick reply and heads up, I see my order has now changed to 'Processing'. Hopefully I should have my screws by the end of next week :cool:

 

Thanks once again you have restored at least a little faith in Corsair.

 

Best regards.

 

fubar2niner

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