neptune8 Posted July 28, 2014 Share Posted July 28, 2014 Is there anywhere to buy these or get a replacement? I tried contacting Corsair support and putting in a ticket but they want the receipt, which I no longer have. I actually just got this headset, brand new, and I can't use it? Surely there has to be a way to use and get a replacement USB dongle? Thanks Link to comment Share on other sites More sharing options...
Toasted Posted July 29, 2014 Share Posted July 29, 2014 Ask your seller for a replacement receipt if you have recently purchased the headset and send it to Corsair. You can get a replacement here as well http://www.corsair.com/en/replacement-usb-transceiver-for-vengeance-2000-wireless-headset Link to comment Share on other sites More sharing options...
neptune8 Posted July 29, 2014 Author Share Posted July 29, 2014 that link is for a vengeance 2000, will that USB dongle work? I don't have anyway of getting the receipt unfortunately. Link to comment Share on other sites More sharing options...
Toasted Posted July 30, 2014 Share Posted July 30, 2014 I'm pretty sure the V2100 dongle is the same as the V2000 one. To be safe, post a comment back to your ticket and ask or call Corsair Technical Support using Skype. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted July 30, 2014 Corsair Employees Share Posted July 30, 2014 Is there anywhere to buy these or get a replacement? I tried contacting Corsair support and putting in a ticket but they want the receipt, which I no longer have. I actually just got this headset, brand new, and I can't use it? Surely there has to be a way to use and get a replacement USB dongle? Thanks What is your ticket number? Link to comment Share on other sites More sharing options...
neptune8 Posted July 31, 2014 Author Share Posted July 31, 2014 What is your ticket number? This is my ticket number: 6498809 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted August 5, 2014 Corsair Employees Share Posted August 5, 2014 Hello neptune8, Please check your ticket for a response. Link to comment Share on other sites More sharing options...
JitsuLeon Posted September 2, 2014 Share Posted September 2, 2014 Hey I bought a Corsair Vengeance 2100 Gaming headset although my dongle seems to be faulty/not working is there a way i can get a replacement dongle? Link to comment Share on other sites More sharing options...
Toasted Posted September 3, 2014 Share Posted September 3, 2014 Put in a RMA request and explain your problem and attach a picture of the invoice as proof of purchase. Link to comment Share on other sites More sharing options...
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