ChikoJR Posted July 23, 2014 Share Posted July 23, 2014 Hey guys ! While installing my H105, i noticed 1 standoff had problems fitting in the backplate hole the other 3 when in without a problem. So when they all fitted i placed the coolingblock and started screwing all the tumbscrews on the standoffs. But the one in the left upper corner didn't fit so i wanted to remove the whole thing again but once again this left upper standoff gave problems again and didn't come lose. *Tried grabbing the backplate part with pliers and the front with some screwdriver using a special cap (fits on the standoff) *Tried getting it lose with but without succes the standoff keeps spinning , while its being held steady by the 2 tools. Any ideas how to get it lose/remove it ? (without damaging the motherboard ofc) Pictures Front http://oi59.tinypic.com/tar5vt.jpg Back http://oi60.tinypic.com/11twxw1.jpg Backplate http://oi61.tinypic.com/2cx6bv6.jpg Would the shop accept RMA or send me replacement parts ? Thanks for the assistance Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted July 23, 2014 Corsair Employees Share Posted July 23, 2014 We can provide a replacement mounting kit for your H105 granted. Please submit a RMA request through our RMA portal at http://corsair.force.com/ and provide a copy of your invoice/receipt. Link to comment Share on other sites More sharing options...
ChikoJR Posted July 23, 2014 Author Share Posted July 23, 2014 We can provide a replacement mounting kit for your H105 granted. Please submit a RMA request through our RMA portal at https://corsair.secure.force.com/ and provide a copy of your invoice/receipt. Thank you for the reply, my ticket is submited Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted July 23, 2014 Corsair Employees Share Posted July 23, 2014 You're welcome! Link to comment Share on other sites More sharing options...
ChikoJR Posted July 23, 2014 Author Share Posted July 23, 2014 You're welcome! Thank you very match for the fast reply, i really appreciate it ! Any idea when it it will be shipped and from where ? Thank you again Link to comment Share on other sites More sharing options...
Corsair Employees Fauxbeard Posted July 23, 2014 Corsair Employees Share Posted July 23, 2014 We have three locations: Hayward, California, Almere, The Netherlands, and Hong Kong. Your replacement will ship from our facility that's close to your location. It should ship within 2-3 business days barring any unforeseen circumstances. Link to comment Share on other sites More sharing options...
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