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H100i and connected fans no longer detected after case swap


nOm nom NOM3

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As the title says. I swapped cases yesterday (Corsair Carbide 500R to an NZXT H440) get everything set up and now my H100i is not detected. there were 0 Hardware changes and 0 software changes. I am fairly sure I even have everything plugged into the same ports. just to be sure I have changed which header the H100i is plugged into. I have been using the latest corsair link beta since it was released, it kind of worked until yesterday when I switched cases.

corsairlinkfailure.thumb.png.582f89798dc77cb1f66e25fbf6873dd4.png

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If you have a Micro USB to USB cable, try running it from the pump block to a USB port on the back of the case. You could also try disconnecting any case USB cables from your motherboard as that seems to be the only change that could affect it.
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  • 2 weeks later...

I tried another cable it does not detect a thing. I guess I should just connect the fans to the motherboard headers. but I have to wonder if my H100i is doing its job if one part is shot I wonder how much of it actually works.

soz for the 10 day revival It just took that long to find the cable I was looking for

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non,you may want to try this

disconnect the usb,,uninstall the software including the appdata folder,,do a 15 second cold boot shutdown

restart then restart again this time with usb connected

then install the software

the h1ooi maintains a signal connection even if the computer is powered off.

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