vip.vooo Posted July 9, 2014 Share Posted July 9, 2014 hello i have 2 dead LED on k95 :(: G1 and Home key what is reason this general problem should corsair say the reason ??? any way to solve dead LED ?? i cant sent my keyboard to corsair beacuse i'll spend 40$ per kilo to shipping my keyboard from egypt to corsair seller :http://www.amazon.com/Corsair-Vengeance-Mechanical-Keyboard-CH-9000020-NA/dp/B00CERXJNW/ref=sr_1_1?s=electronics&ie=UTF8&qid=1385535402&sr=1-1&keywords=Corsair+Vengeance+K95 and spend 15$ per kilo to get back k95 + spend new $17.53 Customs the Weight k95 2.5 kilo :eek: .. any idea to stop more dead led in future ?? sorry for my bad english Link to comment Share on other sites More sharing options...
Toasted Posted July 10, 2014 Share Posted July 10, 2014 Unfortunately, the only way to solve the dead L.E.D. problem is to replace the keyboard. Instead of the seller which may be costly (Probably sending it back to the US), have you looked into the shipping costs to Corsair instead? The customer usually pays shipping for the faulty item to Corsair and Corsair pays shipping for the replacement item to you. If i remember correctly, the nearest RMA hub for you is in the Netherlands. Link to comment Share on other sites More sharing options...
vip.vooo Posted July 12, 2014 Author Share Posted July 12, 2014 Unfortunately, the only way to solve the dead L.E.D. problem is to replace the keyboard. Instead of the seller which may be costly (Probably sending it back to the US), have you looked into the shipping costs to Corsair instead? The customer usually pays shipping for the faulty item to Corsair and Corsair pays shipping for the replacement item to you. If i remember correctly, the nearest RMA hub for you is in the Netherlands. i wanna tell you something i pay 230$ to get k95 the best mechanical keyboard in the world and finally i got defective product .!! i cant pay more money .i have case RMA now and i'll wait reply corsair technical support:confused: (Online price$149.99+Domestic shipping & taxes$25.26+Customs$17.53+International shipping$37.50)=230$ :(: Link to comment Share on other sites More sharing options...
Toasted Posted July 12, 2014 Share Posted July 12, 2014 Contact customer service using Skype and ask if they can assist with the shipping fees. You can call them using their toll-free number on their website. Link to comment Share on other sites More sharing options...
vip.vooo Posted July 12, 2014 Author Share Posted July 12, 2014 :evil:today i have new dead LED key = Link to comment Share on other sites More sharing options...
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