bsze Posted July 6, 2014 Share Posted July 6, 2014 Just purchased a Corsair C70 case (green) from newegg.com a week ago. Received the package and the box is in great shape with no damage. But when I open the box and took the case out, I noticed 2 dents on the front of the case. Its a big box so I didn't want to ship it back and have them ship me another one as it will delay my build. I opened a ticket and hoping you guys can just send me a replacement front panel instead of exchanging the whole case if its possible? Ticket #6490022 Link to comment Share on other sites More sharing options...
bsze Posted July 9, 2014 Author Share Posted July 9, 2014 Still waiting for a response. I tried calling but the wait is too long, I tried online chat and the wait is also too long. Very disappointed in the customer service of Corsair. Especially after receiving a damage product. Link to comment Share on other sites More sharing options...
Yellowbeard Posted July 9, 2014 Share Posted July 9, 2014 Start a support ticket using the link in the nav bar above. Link to comment Share on other sites More sharing options...
bsze Posted July 9, 2014 Author Share Posted July 9, 2014 If you read my first post, the very end I have included the ticket number. I am complaining because there is no response at all. Link to comment Share on other sites More sharing options...
Yellowbeard Posted July 9, 2014 Share Posted July 9, 2014 Oops! Sorry, it was late and I missed that part. I'll ping CSG for you. My guess is that there is a bit of a back log after the holiday. Link to comment Share on other sites More sharing options...
bsze Posted July 9, 2014 Author Share Posted July 9, 2014 Funally got a hold of someone in live chat. New panel coming my way. I feel better now. Thanks. Link to comment Share on other sites More sharing options...
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