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Ticket 6483924 How Far Along ?

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I was just wondering how long this RMA process takes, The K95 I sent back was only 7 weeks old and had over 5 dead LEDs even though it was in a clean and static free environment.


Any update would be appreciated as it arrived at the Corsair RMA department over 1 week ago now and I've had zero information.


If it requires testing all you need to do is plug it in and see "Oh yeah there's a butt load of dead LEDs let's send him a new one that works"

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