EcPercy Posted June 29, 2014 Share Posted June 29, 2014 I live in Singapore and paid $219 SGD for this keyboard. The first one wouldn't even come back on after the PC would come out of sleep mode. I paid ~$50 to ship to Hong Kong. I can't even begin to understand why I need to ship it to another country. For those not keeping score; I am up to $269 SGD for this keyboard. Lately, the LED's are dying. One by one. It seems like every couple days another LED dies. I know someone on here will say "just get an RMA", but the fact is; I want my money back (including what was paid to ship the first defective keyboard to Corsair). How do I go about getting a refund and get Corsair to pick up the tab to ship this keyboard back? Link to comment Share on other sites More sharing options...
Toasted Posted June 30, 2014 Share Posted June 30, 2014 You'll need to contact customer service via phone and ask about a refund. You can call them using Skype by calling their toll-free number. Link to comment Share on other sites More sharing options...
OFarrell86 Posted July 2, 2014 Share Posted July 2, 2014 Sadly Corsairs keyboards LEDs do fail quite a lot due to electro static discharge as they are not properly shielded. I'm about to be on my 3rd K95 once my RMA completes. Link to comment Share on other sites More sharing options...
EcPercy Posted July 5, 2014 Author Share Posted July 5, 2014 Sadly Corsairs keyboards LEDs do fail quite a lot due to electro static discharge as they are not properly shielded. I'm about to be on my 3rd K95 once my RMA completes. I would have to agree. I really like the keyboard, but I can't deal with the LED's dying one by one. I have been working with Corsair support and they have requested a refund for me. Link to comment Share on other sites More sharing options...
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