andytaylor97 Posted June 27, 2014 Share Posted June 27, 2014 I formatted my device as per the instructions for use with Mac. It loaded movies from iTunes without a problem. I am now trying to update the firmware on my Voyager Air to be able to steam movies to my iOS devices. I have down loaded the firmware update file, but can not see where to drop the file into. The instructions say to place it in the root directory, but I can't see where that is. There are no folders on the drive, only the movie files that I have already loaded (which work perfectly to my Mac and my wife's Mac book). Help! Link to comment Share on other sites More sharing options...
BillRathbone Posted June 27, 2014 Share Posted June 27, 2014 Simply save the file in the top-level location on the drive (not a subfolder). Link to comment Share on other sites More sharing options...
andytaylor97 Posted June 27, 2014 Author Share Posted June 27, 2014 Thanks Bill, I tried that but it didn't do anything - certainly no flashing network light. Link to comment Share on other sites More sharing options...
andytaylor97 Posted June 27, 2014 Author Share Posted June 27, 2014 The top level location has no folders in it.....just the movie files... Link to comment Share on other sites More sharing options...
andytaylor97 Posted June 27, 2014 Author Share Posted June 27, 2014 I suppose what I am asking is have inadvertently deleted the root directory when formatting the disk? Link to comment Share on other sites More sharing options...
BillRathbone Posted June 27, 2014 Share Posted June 27, 2014 Don't worry - If you open the disk in Finder, copy the file into the same place as you have the movies that are already on it. Just don't put it into a subfolder and you should be ok. Link to comment Share on other sites More sharing options...
andytaylor97 Posted June 28, 2014 Author Share Posted June 28, 2014 Ok, thanks Bill, I had done that previously, but nothing happened, but will try that again and get back to you. Link to comment Share on other sites More sharing options...
Toasted Posted June 28, 2014 Share Posted June 28, 2014 If it still isn't updating, plug the wall charger in and restart the drive. The Wi-Fi indicator should start blinking. Link to comment Share on other sites More sharing options...
andytaylor97 Posted June 29, 2014 Author Share Posted June 29, 2014 Thanks Bill, All done and it works a treat..:D: Link to comment Share on other sites More sharing options...
BillRathbone Posted June 30, 2014 Share Posted June 30, 2014 Love to hear it! Link to comment Share on other sites More sharing options...
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