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Corsair 500R Fan Problems


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Hey everyone, I'm new to the forums. I just recently received all my parts for my new build and everything is working solid. But, my 2 front fans, side fan, and fan controller are not working. I have plugged in the fan controller's molex to my psu and still no luck. I assume the problem would be the fan controller being dead... Can anyone maybe give me some insight on what I could try to fix this problem? I have already submitted a ticket to Corsair, and maybe someone within their Dept. could help me out with speeding up the process to take care of my issue. Thanks.
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