Headset software crashes (Vengeance 1500)

[brpeterman]

Whenever I plug in my Vengeance 1500 headset, the control panel software immediately crashes. If I try to start the software while the headset it plugged in, it crashes when I mouse over the tray icon.

 

Everything works correctly on my Windows 7 laptop.

 

The following event is logged in the Windows Event Viewer:

Faulting application name: HeadsetControlPanel.exe, version: 2.0.26.0, time stamp: 0x52fb7234
Faulting module name: CorsairDevice.dll, version: 2.0.26.0, time stamp: 0x52fb7215
Exception code: 0xc0000005
Fault offset: 0x00003403
Faulting process id: 0xda4
Faulting application start time: 0x01cf869a840b08cf
Faulting application path: C:\Program Files (x86)\corsair\Corsair Headset Software\HeadsetControlPanel.exe
Faulting module path: C:\Program Files (x86)\corsair\Corsair Headset Software\CorsairDevice.dll
Report Id: 6e27f56d-f28e-11e3-bed7-002683316213
Faulting package full name: 
Faulting package-relative application ID: 

 

Things I've tried:

- Reinstalling the software

- Restarting

- Plugging the headset into a different USB port

- Running as admin

- Downgrading to v2.0.16

 

Specs:

OS: Windows 8.1 64-bit

Mobo: Asus P8P67 Pro

CPU: i7-2600

Software version: 2.0.26

[brpeterman]

I was able to get the software into a semi-usable state by doing the following:

 

• Make sure the headset software is not running (easy for me-- it crashes instantly).
  
• Unplug the headset
  
• Delete the Corsair folder in %USERPROFILE%\AppData\Local
  
• Launch the headset software.
  
• Plug the headset in.
  
• The software now works!
  

 

It still crashes if I try the mic check option and won't relaunch properly until I proceed with the above steps again.

 

EDIT:

Actually, I can be even more specific.

 

Turning on mic check changes a value in %USERPROFILE%\AppData\Local\Corsair\Headset\Corsair.ini:

<mic_check checked="false"/>

becomes

<mic_check checked="true"/>

 

If I just change it back, the software launches again and doesn't crash.