Reui79 Posted June 12, 2014 Share Posted June 12, 2014 I just found out when I booted my PC that the 3rd line of keys (tab to closing bracket) of my corsair k70 kb is not working. This is the first time it happened. Prior to that is grounded issue but no issues with the keys. I've been looking for a fix but can't find any threads. Please help. Done testing with other PC same issue Done testing different keyboard no issue Tried uninstalling in device manager no success PC is in windows 8.1, an update was installing prior to boot to windows. It was working before that too. Link to comment Share on other sites More sharing options...
Toasted Posted June 12, 2014 Share Posted June 12, 2014 Reflash the firmware and see if that helps. Have you tried BIOS mode on the keyboard? Do the keys work fine? Link to comment Share on other sites More sharing options...
Reui79 Posted June 12, 2014 Author Share Posted June 12, 2014 1. I flashed the new firmware from the corsair site. That helped resetting the lights but the said keys are still not working. 2. Are you referring to the 1,2,4,8 switch at the top side of the kb? I tried switching it one after the other, that didn't help either. If I try to move the kb to another USB port, the kb will suddenly act strange spamming the said keys and the set button light flashing. Link to comment Share on other sites More sharing options...
Toasted Posted June 13, 2014 Share Posted June 13, 2014 Does this issue occur when plugged into another computer? If it does, it seems like the keyboard is faulty. Request an RMA to replace the keyboard and upload a picture of your invoice as proof of purchase. Link to comment Share on other sites More sharing options...
Reui79 Posted June 13, 2014 Author Share Posted June 13, 2014 It does. Sorry I'm not very familiar with RMA, does it also mean that I need to ship it back to corsair? I think I already threw the box would that be an issue? Link to comment Share on other sites More sharing options...
Toasted Posted June 14, 2014 Share Posted June 14, 2014 Request an RMA here http://corsair.force.com/ Note: The forum account and support account is not the same. You'll need to register a support account. It's recommended to ship the keyboard with the retail box, but you can still send it in another box. Make sure the keyboard is properly protected to prevent any kind of shipping damage. Link to comment Share on other sites More sharing options...
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