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Corsair Vengeance 2000 balance issue


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I just bought a Corsair Vengeance 2000 second hand (never used though, seller got it back from RMA), but the sound in my right ear is much louder than in my left ear.


Could this be a driver issue or is this definitely a hardware problem and should I return it to the seller?


I installed the Corsair software but I'm not sure if the drivers are installed correctly. In Device Manager, it says "No driver files are required or have been loaded for this device." (see screenshot)




If I try to 'feed' it the correct driver manually from "C:\Program Files (x86)\Corsair\Corsair Headset Software\Driver\Package\corsveng2k.inf", it says "The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it's designed to work with Windows for x64-based systems."


I'm running Windows 8.1 64 bit btw.

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