red_bull Posted June 8, 2014 Share Posted June 8, 2014 I opened a Ticket in your support ticket system,as your live chat support did not have any technical knowledge.The person did not even assist me to create a ticket.So i just opened a ticket myself on 6/5/2014 Till now there is no reply.I liked corsair.But where is your so called legendary support?? I dont think in case of an RMA you are gonna replace the defective product on time,if this is the time frame by which you reply inquires. I will have to say poor support!! Link to comment Share on other sites More sharing options...
wytnyt Posted June 8, 2014 Share Posted June 8, 2014 the mods dont have access to tickets/rma's,its best to call customer service at http://www.corsair.com/en-us/company/contact for the quickest service,you can also use Skype for free calling... Link to comment Share on other sites More sharing options...
red_bull Posted June 10, 2014 Author Share Posted June 10, 2014 No reply till today.Just got a Kingston,bbye. Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2014 Share Posted June 10, 2014 If you want to get help here, it's best to actually post your question here. Link to comment Share on other sites More sharing options...
red_bull Posted June 10, 2014 Author Share Posted June 10, 2014 I have already posted my question over here. http://forum.corsair.com/forums/showthread.php?t=129720 its quite uncommon not to reply to a customers query even after 5 days,so for the RMA i don't know how much time you guys will take. I was walking through the threads in this forum,found a lot of threads in which you guys intervened and helped,i really appreciate that. But it would be great if you add some more people to your tech support and answer the questions in at-least one week time :) Just a suggestion. Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2014 Share Posted June 10, 2014 Your question was asked and answered. http://forum.corsair.com/forums/showpost.php?p=714338&postcount=2 If you were not satisfied with the answer that was given there, they you need to reply to the thread. Link to comment Share on other sites More sharing options...
red_bull Posted June 10, 2014 Author Share Posted June 10, 2014 That was answered after i opened this thread and the answer is vague. You are missing the point here about your tech support. I really don't want to argue with you.Good bye. Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2014 Share Posted June 10, 2014 Who's arguing? Your question was answered over a weekend when we are closed. If you need more information, or clarification, you need to ask for it. We're not psychics. We hope you have a great experience with the other brand you chose. Sorry this did not work out for you. Link to comment Share on other sites More sharing options...
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