x79guy Posted June 7, 2014 Share Posted June 7, 2014 Hello everyone, I have an AX1200i that I purchased in late 2012 that has developed a very annoying clicking/ticking noise. Upon start up, it makes a loud clicking sound like a jack hammer for a couple minuets then stops. It then proceeds to click every 13 seconds. It is very annoying. I already sent in a ticket for RMA but was told they do not have any in stock and that I would would have to wait indefinitely for one to come in stock, meanwhile I have to deal with the annoying jack hammer noise. I asked if I could instead upgrade to the next model up (AX1500i) since they do not have the AX1200i in stock, and don't know when more will come in. Instead I was offered to down grade to the HX series. I buy corsair for almost all my computer parts, but am now left with a bad taste in my mouth and not sure if i'l ever purchase a Corsair product again. Video of noise: [ame]https://www.youtube.com/watch?v=x35AaxTlYi4[/ame] Link to comment Share on other sites More sharing options...
Corsair Employees jonnyguru Posted June 7, 2014 Corsair Employees Share Posted June 7, 2014 First, look to see if there's a wire or something obstructing the fan. If you can't find an obstruction, take a pencil and with the eraser side, push in on the center of the fan as hard as you can. Link to comment Share on other sites More sharing options...
wytnyt Posted June 7, 2014 Share Posted June 7, 2014 i doubt they will upgrade you to their flagship psu,,they only replace with the same model that you bought... Link to comment Share on other sites More sharing options...
x79guy Posted June 7, 2014 Author Share Posted June 7, 2014 i doubt they will upgrade you to their flagship psu,,they only replace with the same model that you bought... I would be perfectly happy to get a same model replacement. The problem is they do not have any more AX1200i power supplies in stock, and do not know when they will get more. Am I going to have to wait the remaining few years until my warranty is expired? This was the flagship model when I bought it. I offered to pay the difference in price, which seems very fair to me. Link to comment Share on other sites More sharing options...
wytnyt Posted June 7, 2014 Share Posted June 7, 2014 i agree,and understand how you feel as the 1200i is a high end psu but being its still a high end psu,id doubt they would be out of stock very long.i do know they dont give times frames very often as users take that estimate as a for sure date. Link to comment Share on other sites More sharing options...
Corsair Employees jonnyguru Posted June 7, 2014 Corsair Employees Share Posted June 7, 2014 First, look to see if there's a wire or something obstructing the fan. If you can't find an obstruction, take a pencil and with the eraser side, push in on the center of the fan as hard as you can. Let me know how this works out. Link to comment Share on other sites More sharing options...
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