Kit-Fox Posted June 4, 2014 Share Posted June 4, 2014 So I got the corsair 800D a copule of years ago granted, but well for a case that at the time was over £230 to buy I'd expect the makers to keep up with the spares, knowing full well that these cases were built to last & that people will get as much life out of them as possible. To that end where exactly can i get a new Front for the 800D case? I need the entire front plate, not just the door or the i/o panel but the whole thing as the power & reset buttons have both broken off, due i suspect to the use of plastic 'spring fittings' I've had a look on the corsair site & around the web at various retaillers & yet finding the front plate for an 800D case seems somewhat impossible. Its rather disappointing really as i like the case and would rather not replace it Link to comment Share on other sites More sharing options...
gotto Posted June 5, 2014 Share Posted June 5, 2014 have you tried calling corsair. they screwed up and sent me 3 front I/o panels lol. and they did have the front facia over here in the us. it's around 70 bucks usd money for the front facia. i'm glad mines under warranty once I heard 70 bucks I would have bought a new case LOL Link to comment Share on other sites More sharing options...
gotto Posted June 5, 2014 Share Posted June 5, 2014 http://www.performance-pcs.com/catalog/index.php?main_page=product_info&cPath=130_1012&products_id=31898&zenid=5bf8c793eccacd5e323f1b3dbf451bc0 I FOUND THE I/O PANEL Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 5, 2014 Administrators Share Posted June 5, 2014 gotto: He needs the full front panel. Kit-Fox: If it's still under warranty, create a ticket. Otherwise it's available here: http://www.corsair.com/en-gb/obsidian-series-800d-front-panel. Yes, the pic is missing, just notified the web team. You can see it on the US page: http://www.corsair.com/en-us/obsidian-series-800d-front-panel Link to comment Share on other sites More sharing options...
gotto Posted June 5, 2014 Share Posted June 5, 2014 gotto: He needs the full front panel. Kit-Fox: If it's still under warranty, create a ticket. Otherwise it's available here: http://www.corsair.com/en-gb/obsidian-series-800d-front-panel. Yes, the pic is missing, just notified the web team. You can see it on the US page: http://www.corsair.com/en-us/obsidian-series-800d-front-panel that's what I was talking about is the front panel. corsair calls it the front facia for some reason:roll: Link to comment Share on other sites More sharing options...
Kit-Fox Posted June 5, 2014 Author Share Posted June 5, 2014 Thank you for all of your help, I have managed to finally find the page for the front fascia which will deliver to the UK. It is not an easy find & certainly something that can lead to a lot of annoyance, something for the web team to consider perhaps? The responses have renewed my faith :) so a good ending for me at least. Corsair, you need to consider doing a touch better though, as some people wont think to come to the forums and just get frustrated, please do consider thinking about this feedback as I rather like your products such as the cases/mem/psu&keyboards and I'd not be happy to go elsewhere given the good build quality I find in your products. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted June 5, 2014 Administrators Share Posted June 5, 2014 There's multiple ways to find it. One way is to just search for 800D, and you'll get a results page with pics and links of the results, so finding the front panel is just a glance away. In the Case FAQs area there's also a list of the parts for the case. How were you searching for it? Link to comment Share on other sites More sharing options...
Kit-Fox Posted June 5, 2014 Author Share Posted June 5, 2014 Prior to posting here, I did indeed search the corsair site for the term '800D' and the front plate did not appear in the results, neither did it appear when i manually browsed to the shop > cases > accessories/parts. This was on the 'gb' section of the main site. Everything else appeared, just not the front plate, it did appear on the US site however. Annoying as via the shop page on the US site you can only choose US/Canada for shipping (i'm guessing this is to do with taxes/cutoms regulations/charges) I have searched for a few months for a front plate, checking the corsair site on a regular basis & i've seen various 800D parts listed as 'not in stock / no new parts expected / discontinued' rather a lot, with only a few of the smaller items regularly showing as 'in stock' such the hdd caddys / intake filter. I also checked various 3rd party supplies online such as Scan & Overclockers and a few others, none of which appeared to carry it. It was only by following the link you provided that I was able to locate it. Previous to yesterday I had not really used the support portal so I was unaware of the FAQs in that section & as I'm not the only one frustrated by the search for parts I put to you that these resources arent widely known about. I am now aware of them & I hope others who have read this thread are also now aware that they can find these things there. I hope that you can understand where I was coming from, feeling that I had been cast aside with the 900D forming the replacement. Again this has turned into a great result & for me at least the customer support found here has done wonders to my initial feelings of frustration :) Definately chalk up a win on the office whiteboard. Link to comment Share on other sites More sharing options...
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