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Ticket # 6475299 - Corsair AX1200

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I have just filled out a RMA application and received my ticket number which is 6475299. I have also received a postage label to Netherlands, Netherlands really? The PSU is heavier than a brick, it's massive as well. The postage will cost me roughly 40GBP.

Why is there no Corsair HQ in UK, it's ridiculous. Can you guys not send a courier to pick this huge piece of concrete up? :D:


By the way, I couldn't add any additional information to the ticket so here it is.

Basically the computer will crash, completely, even without a blue screen during heavy gaming. The only error message I receive is the one from the MOBO:


"Power supply surges detected during the previous power on. Asus anti-surge was triggered to protect system from unstable power supply unit."


It seems to happen only when there is a lot of heavy video processing. I've asked on different forums and been advised to RMA the PSU.


Event Log:


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