Creditz Posted May 31, 2014 Share Posted May 31, 2014 Firstly hello one and all. I would like to be clear in my liking for Corsair products (case, psu, cooler in this build). Also sorry for the long post. Trying to cover the bases. First week of running my newly built system with a mild overclock of 4ghz at 1.2v (memory weak here I'm sure it was 1.146v but for the sake of argument). Idle temps 35c and under load after gaming for 2hrs solid temps didn't go above 65c and I was a happy bunny. After 1 week I realized I didn't require the overclock as the system wasn't straining so I dusted all my fans/filters, put everything back to standard. Noticed there was an update for Corsair Link and the firmware which I duly installed (not correctly) and instantly had issues with hardware not being recognised and idle temps now at 50c at stock speeds with 85-100c under load. Pump still reading 2334rpm (ish) no funny noises and no undue vibration. One pipe noticably warm (as you'd expect). After reading the firmware/link software install guides (should've done that first) I went to Link Version 2.5.5145 and everything except my 780 fan was detected correctly (unplugged usb header etc). The LED started working (previously was just on white which didn't really matter to me) and cycles happily how I tell it to. I've reseated/reapplied thermal paste 5 times now with no change to idle temps except yesterday they jumped from 50's to 70's. I've made one last attempt to re-seat and reapply tim (IC Diamond 24-Carat Thermal Compound). Temps today at idle with power saving mode on (800mhz) are 69-72c with fans on performance mode. Had good spread on the tim every time (used pea drop, rice grain, single line (top to bottom in line with cores) cross shape and nothing makes a difference. Yes the bracket on the back has the 2 cutouts/slots/rivet gaps at the top (where they sit correctly allowing space for the 2 corresponding points on the board). I've been using Open Hardware Monitor to double check temps, everything matches with the Link software to within 1c variance. Help me please. I'm at my wits end. (ps ambient temps no more than 25c at worst with average 22c. Case temp at worst core temp of 100c was 29c). (pps: gfx card idles at 31c and nothing above 70c under load over 2hrs use on a hot day, I have 2 corsair sp120 intake fans always on max speed with stock case exhaust fan) Link to comment Share on other sites More sharing options...
JKeifer Posted May 31, 2014 Share Posted May 31, 2014 The issues with your updating of the firmware and/or software is probably coincidental to the overheating problem as you indicate that the pump RPM is on target. If you are sure the pump is seated correctly and you have a good TIM footprint, I suspect that the pump has stopped working caused by the impeller not rotating properly for whatever reason in spite of the fact that the motor is turning at the proper speed. You may want to try gently pressing the pump to the CPU to see if you get better thermal transfer, changing the position of the case assembly to see if an air bubble has caused the coolant to stop flowing or gently tapping on the pump in an effort to cause the impeller to start pumping again. If nothing helps, I'd initiate a replacement of the unit either through your local vendor or, if that is not possible, through Corsair. Good luck to you. Link to comment Share on other sites More sharing options...
wytnyt Posted May 31, 2014 Share Posted May 31, 2014 jkeifer ,good advice for sure but for future reference the tapping on the pump is to dislodge trapped air in the pump,,unless disabled in bios,the tach lead senses a rpm from the pump.,of course theres an exception to this where the pump shaft spins but the impeller does not which is rare ...so everyone is still correct...;): Link to comment Share on other sites More sharing options...
Conners Posted May 31, 2014 Share Posted May 31, 2014 Firstly hello one and all. I would like to be clear in my liking for Corsair products (case, psu, cooler in this build). Also sorry for the long post. Trying to cover the bases. First week of running my newly built system with a mild overclock of 4ghz at 1.2v (memory weak here I'm sure it was 1.146v but for the sake of argument). Idle temps 35c and under load after gaming for 2hrs solid temps didn't go above 65c and I was a happy bunny. After 1 week I realized I didn't require the overclock as the system wasn't straining so I dusted all my fans/filters, put everything back to standard. Noticed there was an update for Corsair Link and the firmware which I duly installed (not correctly) and instantly had issues with hardware not being recognised and idle temps now at 50c at stock speeds with 85-100c under load. Pump still reading 2334rpm (ish) no funny noises and no undue vibration. One pipe noticably warm (as you'd expect). After reading the firmware/link software install guides (should've done that first) I went to Link Version 2.5.5145 and everything except my 780 fan was detected correctly (unplugged usb header etc). The LED started working (previously was just on white which didn't really matter to me) and cycles happily how I tell it to. I've reseated/reapplied thermal paste 5 times now with no change to idle temps except yesterday they jumped from 50's to 70's. I've made one last attempt to re-seat and reapply tim (IC Diamond 24-Carat Thermal Compound). Temps today at idle with power saving mode on (800mhz) are 69-72c with fans on performance mode. Had good spread on the tim every time (used pea drop, rice grain, single line (top to bottom in line with cores) cross shape and nothing makes a difference. Yes the bracket on the back has the 2 cutouts/slots/rivet gaps at the top (where they sit correctly allowing space for the 2 corresponding points on the board). I've been using Open Hardware Monitor to double check temps, everything matches with the Link software to within 1c variance. Help me please. I'm at my wits end. (ps ambient temps no more than 25c at worst with average 22c. Case temp at worst core temp of 100c was 29c). (pps: gfx card idles at 31c and nothing above 70c under load over 2hrs use on a hot day, I have 2 corsair sp120 intake fans always on max speed with stock case exhaust fan) A person could try and flip the fans on the H100i to pull ambient air through the rad into the case. Instead of blowing inside case air through rad to the outside of the case. It may are not make a difference. Link to comment Share on other sites More sharing options...
wytnyt Posted May 31, 2014 Share Posted May 31, 2014 since you were over clocking,id do a factory bios reset as it sounds like this may be a voltage issue to me.,just dropping back to stock clock can /will leave voltage changes made by changing clock speed especially is using Asus's crappy Aisuite... Link to comment Share on other sites More sharing options...
Creditz Posted May 31, 2014 Author Share Posted May 31, 2014 I went to defaults on everything with a fresh install of Windows a fortnight ago, changed to the secondary bios, reset that as well, reset the cmos. I did try the tapping thing as it I'd had a good read through these forums before registering just so I wasn't repeating someone elses problem + solution. I gave up this afternoon, popped to the local shop and picked up an H55 cooler just so I could test things out. I didn't want to risk the retail heatsink in case it was something with the mobo causing issues as no way the stock heatsink would cope with those temps. H55 has me idling at 29c and hitting 38c under a mild load (which got me 80's earlier today with the H100i). Might be related but I'm not entirely convinced due to the tim footprint being so spot on each time, but one of the pins has a bit of a bend on the upper threaded part. I tried it in all 4 slots in various directions and no difference. There was no play in the pump unit at all plus of course it was fine the first week. I'll go for an RMA and keep using the H55 till that's sorted. (actually easier to fit than the 100i, maybe they should combine the designs). Thanks for the help everyone. Link to comment Share on other sites More sharing options...
wytnyt Posted May 31, 2014 Share Posted May 31, 2014 good to know its all worked out,sorry my suggestions didnt help but can only go by the basics of these coolers... Link to comment Share on other sites More sharing options...
Conners Posted June 7, 2014 Share Posted June 7, 2014 Oh sorry my suggestion didn't work out for you either. But I can only go by what I know. Link to comment Share on other sites More sharing options...
aceberg Posted July 8, 2014 Share Posted July 8, 2014 try to put some plastic spacer between MB and bracket ( at the back side of MB ) this could get thighter Contact on CPU.. Link to comment Share on other sites More sharing options...
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