Kenosos Posted May 27, 2014 Share Posted May 27, 2014 I've only had this headset for about 5 months but one day I lifted it off my head and part of the frame cracked and the earbud section came loose from the rest of the frame. Here's a picture. http://imgur.com/i2sXdtK I put in for a standard RMA and it said it was approved but I wanted to know is the postage label it gives you prepaid? If not how do you get one, also worried because after googling this seems like a common issue so what's to stop it from happening with a replacement one? Link to comment Share on other sites More sharing options...
Toasted Posted May 28, 2014 Share Posted May 28, 2014 The postage label is not prepaid. You will need to quote a courier to send the faulty unit back to Corsair. When you do quote one, make sure it provides a tracking # so it won't go missing in shipping. Link to comment Share on other sites More sharing options...
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