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issues with new ax1500i

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i just got my new ax1500i from the store. the psu itself is working perfectly. my issue is that the corsair link doesnt work at all. only one of the lights are on. i payed close to $500 for a not 100% working psu :(:


i was on the phone with the tech and we tried everything he could think of and i started a ticket last week, but haven't gotten a response. #6464929. ive tried different headers etc. id hate to have to rma a brand new psu. i need the computer for work/school and cant have downtime :(:


my build is



16gb Gskill Trident

4 way MSI 7970 lightnings

full watercooling system

win7 64 ult



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